Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,702 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased that I can buy Naturaw direct. Very high quality meat which my dog seems to thrive on. Just the right balance of meat bone and offal. I’m sure the lower quality products have a lot more bone than they claim! I appreciate the lack of plastic in the packaging and bravo for finding a system that doesn’t leak all the place!”

Naturaw 5 star review on 8th October 2023

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Posted 1 year ago

“Dogs love the food. I like the fact that all packaging is either recyclable or compostable.”

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Posted 1 year ago

“Great food, packaging and rapid delivery. My dog is loving it!”

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Posted 1 year ago

“Excellent service and great quality food for our dog!”

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Posted 1 year ago

“By far the best raw food we’ve tried, it’s a great consistency and Finn absolutely loves it and clears his plate every single time. It’s also great to see that you’re a B Corp company because it demonstrates a commitment to social and environmental responsibility! The plastic free packaging is awesome.”

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Posted 1 year ago

“Wholesome food loved by dogs! They thrive on it, and it is pleasant to serve too. Efficient service and quick delivery. Excellent.”

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Posted 1 year ago

“We love this company. We love what they stand for - clean decent food with a practical and non-wasteful approach to packaging. Our dog lost interest in his sachets and kibble but since we have introduced him to Naturaw, about a year ago, he is always excited for meal times his coat is glassy and strong, he has maintained a good weight and is full of energy- we could not be more delighted. We find it so simple to use and the range is extensive including the treats.”

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Posted 1 year ago

“My 3 year old cocker spaniel is super fussy and not much of an eater. Nothing agreed with his sensitive stomach and he didn’t each much at all. A friend gave me two packs of naturaw to try and he never lifted his head out of the bowl until he had eaten all of it. Most importantly it agrees with him. You can tell the meat is if a high standard as it always looks fresh with no strong smell that you get with other types of raw food. He has been on it a few weeks now and I’ve noticed that his coat is much shinier. It’s a bit on the expensive side but for me it is worth the little extra.”

Naturaw 5 star review on 5th October 2023

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Posted 1 year ago

“Extremely good quality food. The attention to detail on the packaging with regard to sustainability and recycling is mighty impressive.”

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Posted 1 year ago

“Great quality. Food is nice and firm. I have a fussy eater and have tried plenty of other brands but keep coming back to Naturaw. It is quite expensive but you know what you are getting and it is good value for money as she eats it all rather than throwing half in the bin. I like that you can mix the flavours and get a good variety of different meats. Eco friendly packaging a big plus too.”

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Posted 1 year ago

“Changed my dogs life!”

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Posted 1 year ago

“Our dog absolutely loves naturaw! Can’t recomit enough.”

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Posted 1 year ago

“Good price and love that all is recyclable. Feel like I’m feeding my Irish Setter the best food and helping the environment. Reliable delivery and updates on when will be delivered useful. Oh My Setter loves the food too, tried other raw food but she thrives on Naturaw and seems happier with more energy like a Setter should. Thank you Naturaw. 🐾”

Naturaw 5 star review on 1st October 2023

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Posted 1 year ago

“I can't comment on the flavour myself but Patrick the Poodle absolutely loves it. Plenty of flavours to choose from and packaging is ideal for the freezer as it stacks. Doesn't smell which is a real plus too.”

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Posted 1 year ago

“Betty loves her naturaw food ..... almost as much as the cat who talks as she eats as she enjoys it so much. The service is superb, always reminding us beforehand when the next order is due and checking if we require earlier deliveries due to timings of bank holidays. We've never had reason to complain, or feel that we haven't had value for money. I can't recommend naturaw highly enough.”

Naturaw 5 star review on 29th September 2023

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Posted 1 year ago

“My dogs absolutely love the food they get. The naturaw team are very supported, they helped me sorted the delivery issue, much appreciated.”

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Posted 1 year ago

“Never anything left in their bowls. They love their food and i feel they are looking really fit and healthy”

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Posted 1 year ago

“Reviews are typically only written when attached to a negative experience. I can't find one, which is virtually impossible given the vast number of companies seeking to take your money with the minimum amount of effort. Naturaw are different, in my experience. The care! Just look at the packaging. 100% recyclable or home compostable... this is almost unheard of! The food itself is no different to handling minced beef/pork (sorry to the vegetarians and vegans) with little to no smell. Unlike those horrid processed tinned food and even dry food. The product is perfect in my view. Customer services, equally perfect. I was unfortunate enough to not receive my original order as the deliver driver broke down. Due to the product being perishable they were unable to deliver it a day later. Naturaw customer service handled this without issue - meanwhile I was panicking - they just shrugged it off with a "we get another one to you tomorrow, no problem. :)" Put me at ease instantly, they've got this! :) And so, does the pooch like it? Well, our new addition to the family has just arrived all the way from the other side of Europe... 3 days travel, urgh! While it too them 10 hours they devoured 2 servings that evening and another the following morning with no issue. They appear to love it judging by how clean the bowl is afterwards. Happy days! Cannot recommend raw food enough and given the fully recyclable/compostable packaging (not to mention the ability to return the wool insulation for free, in fact, they'll pay you... wow!) Naturaw for us is the natural choice (cheesy but 100% true).”

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Posted 1 year ago

“Excellent product and delivery”

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Posted 1 year ago

“Excellent quality meat, very palatable coarse mince texture and choice of with or without vegetables and herbs (option of adding fresh greenery at home) gives optimum flexibility. Brilliant compostable packaging and a holistic Vet backing the ethos of this lovely company, what more could a dog wish for?”

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Posted 1 year ago

Naturaw is rated 4.8 based on 2,702 reviews