Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,701 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The variety of proteins is very good. The quality if the food is very good . I love the packaging being compostable not just recyclable. Having low fat options is an extra bonus.”

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Posted 1 year ago

“Excellent quality food and covers a range of sensitivities and diets. Also sustainable packaging!”

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Posted 1 year ago

“We love the sustainable packaging and must importantly our dog now looks forward to his meals. He’s a fussy eater and he loves the taste and consistency. Empty bowl every time and guilt free for us with no nasty plastic packaging.”

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Posted 1 year ago

“I’ve not tasted it myself but the minute the box arrives, my dog sits beside it and guards it with his life. Sometimes he even starts chewing the box to get at the contents so we know he loves his new raw food. I feel better too because he has variety rather than the same old food every day. Love the recyclable packaging too.”

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Posted 1 year ago

“I like that the packaging is plastic free and Smokey loves the taste and texture.”

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Posted 1 year ago

“We were attracted to Naturaw because of the careful sourcing and processing and packaging. We are especially interested in the Forage option because of the nutrient density of wild grown food. Our dogs love it.”

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Posted 1 year ago

“Really fast delivery, great packing and my dog really loves the food. My only comment would be on the responses to your customer services. We submitted a question around two weeks ago now and still haven’t heard back. This is an area I think could do with improvement.”

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Posted 1 year ago

Good Morning Hayley We are sorry to hear you have not had a response from our customer service team, after searching our database however we are unable to locate your original query. Please can you send a message directly to customerservice@naturaw.co.uk and we will make sure to respond to you as soon as possible. Most queries are replied to within a few hours during normal working hours. Hope this helps Amy

Posted 1 year ago

“The product arrived well packed. My puppy changed over from her previous food with no tummy issues at all. She loves her food and gets so excited at meal times. A great product made even better by using sustainable packaging”

Naturaw 5 star review on 22nd February 2024

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Posted 1 year ago

“Great food, fast delivery.”

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Posted 1 year ago

“My dogs love this food excellent service fast delivery will continue to order from them”

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Posted 1 year ago

“My dogs love this food and as there mum I'm happy they do. Also good that everything can be recycled. Customer service good kept informed and delivery quick.”

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Posted 1 year ago

“Naturaw were recommended by my son. Excellent service. Product well packaged, delivery good & food excellent quality & pricing.”

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Posted 1 year ago

“Brilliant 🤩”

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Posted 1 year ago

“Too early to say as our parcel arrived to quickly and we haven't finished what we had left in our freezer from our previous supplier.”

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Posted 1 year ago

“My little girl loves the food”

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Posted 1 year ago

“I’ve ordered from here for 3 years and they are fantastic always great quality on time deliveries and way packaging with great choice in flavours and ranges”

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Posted 1 year ago

“Puppy forage - Excellent customer service, very helpful. Next day delivery and brilliant packaging.”

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Posted 1 year ago

“High quality raw dog food in compostable packaging - what’s not to love!”

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Posted 1 year ago

“I ordered Naturaw, as my dog seemed to be getting bored of the raw food from another provider. My dog really seems to enjoy the Naturaw food. The bowl is licked clean each time! I will need to arrange a regular delivery now as it seems to be a hit with my furball!”

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Posted 1 year ago

“Thank you for existing! My dog had the absolute worst time eating kibble and now is waiting for every meal with excitement. Finally getting the food she deserves :) She had some troubles with digestion before and was burping. All gone since I started feeding raw.”

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Posted 1 year ago

Naturaw is rated 4.8 based on 2,701 reviews