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Naturaw Reviews

4.8 Rating 2,701 Reviews
97 %
of reviewers recommend Naturaw
4.8
Based on 2,701 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Excellent company. Excellent products. Reliable delivery.
Helpful Report
Posted 2 years ago
It's the best raw dog food we've used, my girl loves Naturaw x
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Posted 2 years ago
Brilliant service. Food quality is amazing, my dog has never been better since using Naturaw! Love all their different proteins and combinations. Highly recommend!
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Posted 2 years ago
My dog loves the food and I love the plastic free packaging and the speed of delivery.
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Posted 2 years ago
Delicious
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Posted 2 years ago
Sometimes they are difficult to open.
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Posted 2 years ago
Balou is a very fussy eater ......this is the only food he happily eats of his own accord.
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Posted 2 years ago
We love Naturaw! The product itself is exactly what we need/want for our dog in terms of nutrition and tastiness (we have a fussy eater!) and it comes at a great price. We also love that the packaging is plastic free and compostable and that the company is run in such a sustainable way 😁 A must for us šŸŒ
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Posted 2 years ago
Great food but some rather large sharp bone bits for my small, older dog. She loves the venison.
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Posted 2 years ago
Hi Sarah, could you let us know which product you found large bits of bone in? We run everything through on a 8mm plate twice so this doesn't usually happen - Thanks x
Posted 2 years ago
Everything's going well at the moment. Chose single protein turkey for trial with my dog with itchy skin. Haven't used the company or product long enough to give a 5 star review. Good communication and good delivery experience.
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Posted 2 years ago
Everything great! Our dog loves the food and gets the variety which keeps him healthy.
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Posted 2 years ago
Really pleased with my first every delivery of raw food. The meat is very good quality - dense in texture - and weighed exactly 500g! Love the fact that the packaging is all recycable. My only comment would be - would you ever consider also providing 1kg packs? I have a large dog and that size would be more convenient. Just a suggestion anyway. Thanks again.
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Posted 2 years ago
Really quick delivery, like the sustainable packaging and ethical approach, and the dog loves the treats. Pricey, but worth it. Hope the bags are truly compostable, as they state, as they seem pretty robust.
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Posted 2 years ago
Good quality my dog loves them.
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Posted 2 years ago
Absolutely brilliant, food is great our dig love it and will be keeping her on it.
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Posted 2 years ago
Delivery is quick, plenty of information online for newcomers and, most importantly, my fussy dog is finally excited for meal times. Very happy.
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Posted 2 years ago
Having a fussy 9year old Cockapoo it has proved a challenge to find food he will eat & which agrees with him. He loves your food- particularly the surf & turf & tripe. The collection service is excellent - thank you
Naturaw 5 star review on 21st April 2023
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Posted 2 years ago
The best raw food I have bought and Ive been a raw feeder for over 30 years. I love everything from the food, the packaging and my two Greyhounds cleared dishes in 20 seconds says it all.
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Posted 2 years ago
wow, what a compliment thanks Melanie xx
Posted 2 years ago
Just the paper don’t need it I take it of whan half frozen but you leave it on meat sticks to it everything else great x
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Posted 2 years ago
worth deducting us 40% of your score Debra? 😢 We know that the paper isn't ideal but it's an essential part of the manufacturing process. It's quite complicated but basically it ensures accurate portions, without which we couldn't use our compostable packaging properly xx
Posted 2 years ago
My 6 month old mini sausage Shirley is thriving on her Naturaw puppy! So much so that I have now changed my 5 year old terrier Gloria over to Naturaw too! Couldn’t let Shirley have all the yum!! Delivery is speedy and the packaging is nice to look at, planet friendly and easy to portion up and stack in the freezer! Win win win win!!! Thank you
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Posted 2 years ago
Naturaw is rated 4.8 based on 2,701 reviews