Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,702 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Sprocker loves Naturaw - the large taster box contains a good variety of food which is well packed. The only thing that lets it down is the delivery service. For the second time in a row there has been a problem with Dpd. This time there was no communication at all, the box was left on the doorstep (not the designated safe place) and the tape holding the bottom of the box together had been slit open completely so only the insulation held all the packs in place. However, the packs were still frozen and not damaged in any way which is testament to the secure packaging from Naturaw.”

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Posted 2 years ago

“We went for the starter pack and our boy loved them. Really good variety and we will be ordering again and making our own box”

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Posted 2 years ago

“Love this company! Their ethics, environmental and animal welfare, were the main reason for me purchasing. The food is exceptional and my 12 year old collie always gets compliments on her beautiful shiny coat 😀 I've tried a few raw foods but she is thriving on Naturaw so will be staying with them”

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Posted 2 years ago

“For years I fed kibble to my dogs, I was quite interested in switching them to a raw food diet as part of a more natural approach but didn't know where to start. The lockdown was the perfect opportunity to read up and learn more about it. There are many suppliers of raw food out there but when I found Naturaw online they seemed to be offering exactly what I was looking for; a high-quality product without any supplements added. Yes, it can seem quite expensive when you compare it to others but it's worth it, the dogs love it. I'm so glad I made the change to raw and since then Naturaw offer even more products.”

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Posted 2 years ago

“Love the recycling element of your packaging and the passion which comes across during ordering. Maybe a note, if your tubs had lids, instead of recycling we could use them for storage around the house after a clean. Just a thought. Our two cats love the complete raw, empty dishes all round. Thanks”

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Posted 2 years ago

“Great company to deal with, my dog absolutely loves the food and his coat has never been more shiny! Food always delivered next day in perfect condition and packaged in environmentally friendly biodegradable packaging. Highly recommended.”

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Posted 2 years ago

“Great website. Easy to understand what I am buying and how much to feed my dog. It also helped with information about how to transition to raw food. I like that the packaging is a waste free as possible. Delivery is quick and easy. My dog loves the food. Started with the starter pack and now just get a small selection box each time.”

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Posted 2 years ago

“The absolute best company ethics, product quality, delivery assurance and recycling of packaging available. Incredible example of leading from the front. Only thing that would make it perfect is if there were no inner sheets inside the food boxes and box size could be slightly reduced.”

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Posted 2 years ago

“I emailed for help regarding my dogs diet and I got a very helpful email in return. One of the reasons my dog came off raw was to do with acid reflux and with this raw food she has been absolutely fine. Very happy customer. Dog really loves the food too.”

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Posted 2 years ago

“Such a lovely team at naturaw and it’s clear they care about the health of our dogs. The price reflects the value that you receive from this company and the no-plastic packaging gives me peace of mind. I have a very picky eater for a dog and he’s never been happier since on naturaw, and raw food in general. Have tried a few other brands and naturaw’s meat just seems the cleanest, with amazing recipes that make my own mouth water!!!”

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Posted 2 years ago

“Excellent product, fantastic service, healthy, happy dog. Highly recommend everything about this company. My 13 year old staffie has been on this food now for many years, and not a single health problem to be seen.”

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Posted 2 years ago

“We’re really happy! My 3 year old Anatolian shepherd mix absolutely loves her food, she gets the mixed box with different meats. I am truly relieved that the packaging is fully recyclable/compostable. I noticed that on the sleeve the meat highlighted on the packet in larger font eg FISH and chicken, is actually majority chicken which is not what you’d think. But I guess that is the flavour the dog tastes. Not a huge deal for us as she loves the food and digests it well. Will definitely recommend!”

Naturaw 5 star review on 23rd February 2023

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Posted 2 years ago

“Fantastic food which my dogs absolutely love so thank you very much. Very user friendly website & easy ordering. Will definitely be ordering again and recommending to others”

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Posted 2 years ago

“As last time, a lovely mix of proteins. Really like the surf and turf”

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Posted 2 years ago

“Delighted to have found your company, after our previous supplier of raw food seemed able only to package in plastic boxes that our council couldn't recycle! Knowing that every part of the packaging is degradable, and that the sheepswool insulation can be re-used (with money-off next order for sending it back!) is perfect. Our dog Coco absolutely loves the food, and there's a good variety for her. Highly recommended.”

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Posted 2 years ago

“Really happy with website Prompt delivery Dogs loved the food and they have been really difficult to find food they like!!”

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Posted 2 years ago

“Our dogs love their Naturaw food. It's great quality meat, and we love the whole ethos of the company and its approach to packaging which is all compostable.”

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Posted 2 years ago

“Lovely fresh food with carefully sourced ingredients. Lots of good flavour combinations that our little dog loves. Really glad we found Naturaw!”

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Posted 2 years ago

“Naturaw dog food is excellent quality good our dog loves it”

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Posted 2 years ago

“I have been feeding my 3 dogs with Naturaw for some years now The dogs love it, the quality is consistently excellent. They are also extremely eco-friendly which is a huge bonus. I highly recommend them.”

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Posted 2 years ago

Naturaw is rated 4.8 based on 2,702 reviews