Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,701 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great dog food and responsible packaging at a decent price. Nothing to fault!”

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Posted 1 year ago

“After much research, I ordered a trial box of Forage food and was greatly impressed with the delivery which came promptly,well packed on the next working day! I have an excessively greedy Labrador so it's difficult to say which type she prefers. Suffice it to say she sat at the freezer whining for her breakfast and at 4.00 p.m. she was there again for her supper. I swear she can tell the time. The quality of the food was excellent and each tub held a generous 500g. The food itself stays fresh for 3 days in the refrigerator and there's very little liquid once thawed. Her coat is improving, even after a week. She has suffered a long moult this year but the shine is returning. I had a problem logging in to the website initially but customer service responded to my email by return and the problem was resolved. It's early days but I think the extra cost, compared to dry food is worthwhile and my decision to go raw was the right one. Well done.”

Naturaw 5 star review on 17th November 2023

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Posted 1 year ago

“Fast delivery, my Cockapoo has just started on this product and loves it , it's great that it comes in 500g boxes so no waste. And also biodegradable.”

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Posted 1 year ago

“First time ordering from Naturaw and the menu range for dogs was excellent and suited all budgets, which I’ve not seen. Fast delivery. Great that its British and also welfare standards was high. My Frenchie loves it. Would love if it was in smaller portions as my dog doesn’t eat enough to use fully. Otherwise, definitely 💯 & 5*”

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Posted 1 year ago

“I definitely will keep ordering naturaw food for our dog she loves it”

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Posted 1 year ago

“Have used your products for 2 years and really pleased as is my dog Skye! Won’t use another raw brand!”

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Posted 1 year ago

“My 2 little Mini schnauzers have loved their food, nothing has gone to waste, huge fan of plastic free packaging too and from Yorkshire. Will definitely be ordering again.”

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Posted 1 year ago

“We absolutely love all your raw foods. Our dogs are fit and very healthy. We have four Border Collies. It just feels right feeeding Naturaw to them. Clean food, balanced and nutritious.The packaging is totally recyclable which is so important to us as well. I have researched the raw dog food market and Naturaw are in a league of their own.”

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Posted 1 year ago

“Hi would be a 5 but customer service needs work starting with a telephone number for customer support.”

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Posted 1 year ago

“My dogs love this food!”

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Posted 1 year ago

“Great product, fantastic service and delivered as stated cannot fault it.”

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Posted 1 year ago

“I started giving my dog raw food as he has a lot of allergies. Having tried a few different companies I found Naturaw to be great value for money and fast delivery”

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Posted 1 year ago

“Another fantastic delivery. 2 very happy springadors. Great quality. Easy and clean. Subscription service is so convenient and reliable.”

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Posted 1 year ago

“Great products & amazing service”

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Posted 1 year ago

“Just starting my border terrier/poodle cross on raw food, about 2 weeks in now. Had originally been hesitant, due to past experiences with 'wet' food, i.e. bad breath, smelling in your fridge. But as my pup was really refusing to eat her kibble, I thought I would make the change and see who we go after a positive review from a friend. I can confirm this food doesn't smell at all, my dogs breath doesn't smell either. It's easy to portion up and refreeze. I would say it takes up a bit of space in the freezer, but manageable. It's also the same price for us as kibble due to the amount our 5kg dog needs, due to it's nutritional value. Would really highly recommend testing out Naturaw, we've gone from a pup that never really wanted food but her eating every scrap!”

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Posted 1 year ago

“Excellent quality dog food, excellent ordering and delivery. Highly recommend!!”

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Posted 1 year ago

“My dog has a very sensitive stomach and i was looking for ages for something what will not cause him any stomach problems. Luckily i have found naturaw and now i'm over the moon - all stomach problems disappeared instantly! Thank you very much!”

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Posted 1 year ago

“A brilliant solution to raw feeding. Our dog has been eating naturaw for 3 years and loves it.”

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Posted 1 year ago

“Ordering and delivery was really easy. However I forgot to use my first order discount at the time I placed the order and was disappointed that despite immediately emailing nothing could be done, not even an offer to discount from my next order. Unfortunately my dog didn’t like the texture of raw, and even when I cooked it she still refused to eat it. I’ve now given away the packs to a friend.”

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Posted 1 year ago

“Great product and loved by my dog!”

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Posted 1 year ago

Naturaw is rated 4.8 based on 2,701 reviews