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Naturaw Reviews

4.8 Rating 2,702 Reviews
97 %
of reviewers recommend Naturaw
4.8
Based on 2,702 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
My 2 dogs have never looked so healthy since I switched to Naturaw the complete meals are a perfect balance and they love it. And the bonus is it’s plastic free so it’s good for the environment too.
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Posted 4 years ago
Absolutely amazing service and fantastic products. Our doggie Frank loves Naturaw and the fact that they are very environment-friendly makes it even better!
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Posted 4 years ago
My dogs are so happy and healthy. They love all the variations of food. Love the service, packaging eco friendly and it’s so nice not being constantly badgered with emails and promotions.
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Posted 4 years ago
Excellent service and so easy to use! I never have to think about needing to get dog food anymore as it is always promptly delivered with no hassles! Plastic free packaging & free treats in box are a bonus. Definitely recommend to anyone who wants to check dog food off their to do list without a fuss.
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Posted 4 years ago
Great products, greatly improved since the is company eventually changed over to a less moisture leeching packaging.
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Posted 4 years ago
Our dogs loved the food. The variety made each feeding fun.
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Posted 4 years ago
In a word fantastic. I love that Naturaw allows you to build the exact raw diet your dog needs. I have a GSD with a sensitive digestive system and I can choose great quality meat with no offal that works great for him and the tummy tonic is marvellous. I tried other raw companies and hated the amount of plastic and un - environmentally friendly packaging that they came in, it is so great to have a great quality raw food in plastic free packaging. Through buying from Naturaw I am doing good for my dog and the planet. Keep up the great work team Naturaw. Oh and some more 90/10/0 meals please😊
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Posted 4 years ago
Our dog loves the food very good quality easy to order and arrives quickly. Highly recommend
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Posted 4 years ago
I have a puppy golden retriever and a 11 year old Maltese. Both of them love their food. Their poop is not smelly and it’s small & easy to pick up. Their poop is always A* with Naturaw. And they love their complimentary treats! We are on the weekly subscription, I never have to worry about forgetting or anticipating the dates to order their food. Packaging are all recyclable! U can even return their wool and get credit for your next order!
Naturaw 5 star review on 29th July 2021
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Posted 4 years ago
Excellent value food with the large taster box. It’s always a good mix and the option to subscribe is useful. I’m really impressed with the environmentally friendly values this company has. No plastic containers to dispose of and there are rewards for returning the wool liners to be recycled. Most importantly my dogs love this food and they are healthy and in great condition.
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Posted 4 years ago
Great food. Great service. Great company. My dog absolutely loves it and I love the fact his food doesn’t cost the earth… literally - the eco credentials are what first made me order, and are a big part of what’s kept me coming back. That and the compliments my dog gets on his condition. Happy hound = happy human!
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Posted 4 years ago
My swiss white shepherd who was quite fussy with her food devours it. And I really appreciate the effort for the environment in the packaging and the sourcing of ingredients.
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Posted 4 years ago
Toby my Pug who has just turned 1 absolutly loves his food from naturaw. Hes been raw fed since 14 weeks old and never wastes a drop. The delivery service is brilliant and love that the wool liners can be returned and reused
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Posted 4 years ago
great product
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Posted 4 years ago
My Dog loves this food, my cat too. I love that it's wrapped in recyclable packaging, insulated with wool that you can send back and that it arrives quickly and you can order a box of 16. Would highly recommend.
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Posted 4 years ago
I couldn’t recommend Naturaw enough!! I have a very fussy dog, I spent 9 years trying to find a food that she would eat. I came across Naturaw at Crufts 3 years ago and decided to give it a go, we’ve not looked back since!! She now pesters us at least 30 minutes before her meal times, something she has never done! She is now a healthy weight and has more energy which for a 13 year old dog is great! Thank you Naturaw!!
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Posted 4 years ago
Top notch service
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Posted 4 years ago
Since we started using Naturaw it’s been a really positive change for us. Our dog has trimmed down, has a gorgeous shine to his coat and is a lot more regular. He absolutely loves it. The regular deliveries take all the fuss out of worrying about ordering and makes life much easier having it land on the doorstep. With the packaging being either recyclable or degradable is also a nice plus. Great products which I have recommended to all my friends
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Posted 4 years ago
Brilliant service. Lovely customer service. And the food is the nest I have ever ordered my 2 frenchie Barbara and Ron love it so fresh and the organic veg is great to mix with it as well keep up the great work. Also really quick no hassle delivery:)
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Posted 4 years ago
Absolutely love it - and so does Willy! Everything is clearly labelled, the packaging is plastic free and the ethics of the brand are everything one could ask for. And although we're relatively new to raw (only placed 2 orders yet), we love that there are some limited editions to keep things interesting! Plus, the veggies... they smell soooo good! There was a soup my grandmother used to make when i was little that smelled exactly the same, so you got me there! :-) We wouldn't mind seeing more birds on the menu, and bone broth would be amazing too (at the moment we have to order from another brand). I'm also trying to find whole fish for willy, and bones for him to chew on, but other brands have a minimum weight order which i will never get to because i don't have a large freezer and i don't want their food - i want yours! :-) Also, willy only eats about 100gr a day, so having smaller boxes / 5x100g portions on each box so we could defrost just enough for a couple of days would be amazing! At the moment we defrost everything at once and portion it before freezing again, and then defrost again everyday, which i'm sure it's not ideal and it's also a bit of a pain!
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Posted 4 years ago
Naturaw is rated 4.8 based on 2,702 reviews