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Niori Lighting Reviews

5.0 Rating 143 Reviews
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Happiness Grade
Read Niori Lighting Reviews

About Niori Lighting:

Niori brings high-end designer styles within reach. We curate luxury lighting, furniture, and décor, pairing designer craftsmanship with prices that don’t cost the earth, so every space can shine.

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Phone:

020 8149 5199

Email:

sales@niori.co.uk

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Customer Service - Good

90.91%
Industry Average
Amaizing customer service, got a response in under 30 minutes.
posted 1 month ago - Callum
Great job guys! The customer service team walked me through which dimmer would work with my wall lights, even linking compatible models. I’ve never had that level of care from an online shop.
posted 1 month ago - Frederick Campbell
Honestly one of the best customer service experiences I’ve had from a lighting company. I had a bunch of questions about ceiling height, cable length, and dimmers, and they replied with everything I needed, no fluff, no upsell, just helpful info that saved me hours. Can't ask for more.
posted 1 month ago - Robert Nolan
Customer service was brilliant, I accidentally ordered the wrong finish. They sorted the exchange quickly and were genuinely helpful. Well done.
posted 1 month ago - Bella Hawley
Delivery was delayed by a day, but customer service kept us informed and the packaging was excellent.
posted 2 months ago - Milo Leo
The lamp shade I wanted was showing as unavailable, but Paula pulled strings and sourced one for me, truly above-and-beyond service.
posted 5 months ago - Stephanie Ronald
Service was swift and smooth.
posted 5 months ago - Gary Dubois
Top-notch service and premium lights I’ll definitely be a repeat customer.
posted 5 months ago - Brandon Janssen
Service was quick and the lights feel well-made.
posted 5 months ago - Ryan Scoot
Stunning range of lighting and a service that runs like clockwork.
posted 5 months ago - Robert Thomson