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On returns they do not say you have ship back to China. So be careful if you order from them. It costs most ship back that the original order itself.
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posted 3 years ago
- Anonymous
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They say that returns are simple, but by the time you ship it back to China, yes I wrote China (because that's where the returns go), you've lost 75% of what you've paid! They've won on the scam and they know it.
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posted 3 years ago
- Tahoma
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Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
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posted 3 years ago
- CC
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They do not tell you the shipments come from China and can take a month or more. They say the clothes are high quality, but are exceedingly low-quality, manmade fabrics, that shrink, and are mis-sized. They guarantee easy returns but that is a lie. You apply for a return table and pay shipping and overseas costs. They are rip-off artists.
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posted 3 years ago
- Rhonda
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DO NOT BUY from this company. This company in CHINA advertises all over the web. Sizes are horrible. Material is beyond poor quality. And returns they drag out for weeks and endless emails. I finally agreed to settle for 50% and they still screwed me!!! What a racquet. No wonder we Americans mistrust China! Dishonest and unethical.
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posted 3 years ago
- Carol B
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Returns are not easy. You pay shipping back to China. Dresses are a very poor quality and poor fit. Two dresses the same size and fit very differently.
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posted 3 years ago
- Joanne burns
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Customer Service never responds
Authorization on returns are needed but so cleverly written you can’t manage the directions and it doesn’t work because they intended it that way
Clothing is all inexpensive to lure in customers, but poor quality from a Chinese Company
Returned all items with my own money or refused delivery from USPS
Lost more than $400
Delivery times are 4+ weeeven when you pay for expedited shipping
Please buy UD goods
Learn from my lesson
If I could give the no stars I would
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posted 4 years ago
- Susan Ruth Eve
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Extremely poor qualit clothing, very disappointing , sizes are incorrect delivery takes weeks, returns never occur, customer service does not reply and I sent everything back but 2 head bands and have yet to receive a Refubf for two orders.
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posted 4 years ago
- Susan Eve
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Returns impossible! I have tried multiple times to get a return address, but they simply will not provide. DO NOT buy unless you are sure product will fit. I was told the return address is in China but was not given mailing address despite multiple requests.
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posted 4 years ago
- Anonymous
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When you are finally able to find the information to make a return they say that you cannot return to the local address you are required to send returns back to an address in China! The shipping costs almost as much as the price of your original order.
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posted 4 years ago
- Anonymous