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DriveDen Reviews

4.8 Rating 21,332 Reviews
97 %
of reviewers recommend DriveDen
Company Reviews Product Reviews
6,494
 Questions Metrics
4.8
Based on 21,332 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Read DriveDen Reviews
Visit Website

Email:

hello@driveden.com

Location:

Unit 5 Reliant Close,
Chandler's Ford Industrial Estate,
Eastleigh
Hampshire
SO53 4ND

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Jack Hogg
Verified Buyer
“Super fast”
Helpful Report
Posted 4 years ago
Ian Whalley
Verified Buyer
“Delivery scheduled changed so i could be in to take it. Did not get delivered! Came out the next working day and had to leave work early to ensure I would be in! Floored system, if you reschedule surely you should prioritise....??”
Helpful Report
Posted 4 years ago
Hi Ian. Sorry to hear about your experience with our courier. We agree that if you have rescheduled, then this should have been prioritised. We have contacted the courier who has assured us that this is usually the case but was struggling with driver shortages on this particular day. Please accept our sincerest apologies once again. Kind regards. Driveden.
Posted 4 years ago
Sally Smart
Verified Buyer
“Excellent product and service”
Helpful Report
Posted 4 years ago
Geoffrey Holmes
Verified Buyer
“This is the second Farrad roof bars I have purchased and although I had to adjust the front fitting size it still fitted very well and will do the job nicely”
Helpful Report
Posted 4 years ago
K Falconer
Verified Buyer
“Good Company to deal with all my questions were answered promptly and the delivery was quick”
Helpful Report
Posted 4 years ago
W Harden
Verified Buyer
“Easy to use website, simple ordering, excellent delivery lead time. What's not to like.”
Helpful Report
Posted 4 years ago
Robbie Harrison
Verified Buyer
“Fantastic first purchase experience. Would highly recommend!”
Helpful Report
Posted 4 years ago
Kevin Coyne
Verified Buyer
“The roof box came inside a strong cardboard box and wrapped in a plastic bag.”
Helpful Report
Posted 4 years ago
Inayat Khan
Verified Buyer
“Great service. Thanks 👍”
Helpful Report
Posted 4 years ago
Mervyn Moy
Verified Buyer
“Fitted perfectly recommended them to a friend he has a gla he is also very pleased how they fit and look”
Helpful Report
Posted 4 years ago
Samantha McParland
Verified Buyer
“easy and quick service”
Helpful Report
Posted 4 years ago
Alan Robinson
Verified Buyer
“Excellent service just a shame about the delivery Company they use ( DHL ) what a pile of rubbish, I needed the item for my holiday but never arrived, on two separate occasions they gave me times they were delivering the item but never turned up rubbish😖😖”
Helpful Report
Posted 4 years ago
Sorry to see this. I have checked your order and can see it was delivered a few days late due to delays within the DHL network. Your order was received the day you left your reviews. We hope you like the product now you have it. Any issues please let us know.
Posted 4 years ago
Grzegorz Iwaniuk
Verified Buyer
“Great firm and professional people Contact with them is a pleasure Will be buying in the future again Can recommend to anyone”
Helpful Report
Posted 4 years ago
Jan FAIR
Verified Buyer
“We were advised on line with hello@driveden which feet we required for our specific car. They do not fit. Nobody replies to our emails. We have asked you to phone, nobody does. Absolutely disgraceful after service....buyers beware! Shocking attitude. I wish I didn't have to even give 1 star!!”
Helpful Report
Posted 4 years ago
Hi There, We have replied to all your emails, but you are yet to tell us the issue with the product. You only purchased a bracket set from us, not a roof bar set, so we think you need the feet and maybe the bars if you don't have them to complete all the components needed for your car. We believe you also need to order part - LINK to attach these brackets to the Farad bar as explained.
Posted 4 years ago
Jason Cookson
Verified Buyer
“Matt and Neil, extremely helpful, would highly recommend using g driveden. Fast delivery and correspondence”
Helpful Report
Posted 4 years ago
David Palmer-Smith
Verified Buyer
“Quick delivery. I had some queries regarding fitment of the roof bars and received very quick and comprehensive responses. So very good customer service.”
Helpful Report
Posted 4 years ago
David Lyon
Verified Buyer
“Best price available and delivered next day, not sure you need anything more than that? Will definitely use again.”
Helpful Report
Posted 4 years ago
Steve Bowden
Verified Buyer
“Ordered on the Saturday and received on the Tuesday! Would've liked Next Day Delivery but overall, the DriveDen experience was OK!”
Helpful Report
Posted 4 years ago
Alan Thomson
Verified Buyer
“First class service from ordering to delivery”
Helpful Report
Posted 4 years ago
Chris Prior
Verified Buyer
“Really happy. Delivery within a few days”
Helpful Report
Posted 4 years ago
DriveDen is rated 4.8 based on 21,332 reviews
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