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On line home shop Reviews

1.4 Rating 102 Reviews
D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
Customer service will Not help when you want to return. I have been trying to return for over nine day. They don’t acknowledge emails. They don’t want to refund customers
posted 2 weeks ago - Mrs carpenter
ZERO STARS for poor customer service, slow delivery, slow & useless response which took them 48 hours to reply, wrong tracking number! BEWARE DO NOT SHOP HERE!
posted 4 months ago - Anonymous
Is it possible to give a 0 star? £9 next day delivery for them to of not even passed the goods over to the courier on the 3rd day? Why offer and plug this great next day service when they can't stick to it and IGNORE CUSTOMERS. Absolutely disgusting
posted 5 months ago - Anonymous
I was so frustrated and angry when I realized what had happened, but their customer service team was amazing.
posted 6 months ago - Powel John
Never received my items and I found a link to a what’s app customer service. The guy now says it was delivered, but it wasn’t so he sent me a form to fill in my card details to get a refund?? No, I don’t trust this at all! Avoid at all costs! I will rather lose my money and never use again!
posted 6 months ago - Anonymous
Terrible customer service .
posted 8 months ago - Julie Warburton
AVOID they have Zero customer service been ripped off on a £60 order! No contact number and no emails get a response!
posted 9 months ago - Carol Rigby
Their customer service is atrocious and uncooperative.
posted 10 months ago - Akshay Goenka
I returned an item via royal tracking service but did not receive a refund. For this reason I would not shop with them again.
posted 10 months ago - K.Taylor
The customer service is appalling and I would never recommend ordering with this company.
posted 1 year ago - Anonymous