Thank you for taking the time to leave a review Josh and for ordering with Once Had Roots.
I'm really sorry to hear that your order wasn't in the condition we would expect when it arrived with you. We will discuss this with our delivery partner.
If you contact customer services we would be very happy to help resolve this issue.
“I ordered flowers for a friend and she was really happy with them, they were a lovely arrangement with beautiful colours and they lasted really well. Thank you!”
“I ordered the 12 Blue Roses and Solidago Bouquet for my friend and they were absolutely fantastic, it's the first time I have seen blue roses and I loved them.
I would give Once Had Roots 10\10 for quality and service, well done.”
“Ordered these flowers for our anniversary. Site really easy to use. Arrived on the right day. The personalised ribbon really impressed. Lots of brownie points for me. Fab service. Thank you”
“I ordered flowers on a saturday night for a monday morning delivery and unlike nearly all other popular florists only Once Had Roots were able to deliver. I received a text message from the deliver guy on the morning informing me that within the hour the flowers will be delivered and they were!!
Very pleased with the flowers and the presentation of the personal extras. Thankyou so much and will be definately be using you again!!”
