ooShirts Inc. Reviews

Name: ooShirts Inc.
Rating: 4.65

4.7 Rating 175 Reviews

91 %

of reviewers recommend ooShirts Inc.

Company Reviews

Metrics

4.7

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Email:

help@ooshirts.com

Write Your review

Tell us how ooShirts Inc. made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional service, great products and best prices. Thank you OOshirts!”

Helpful Report

Posted 1 year ago

“Half of the shirts were fine the last of the order did not match. Customer service responded with we're reviewing the order until they finally went silent. Horrible experience.”

Helpful Report

Posted 1 year ago

“Ordered 60 shirts after washing 1 time the color faded a the red turned all the white in the logo to pink. The design on both front and back cracked and started to peel after first wash. Tried to fill a claim to get them fixed and talked to several people within the Compa but they never would honor or stand behind their product. T-shirts are great logo is garbage very poor quality. It’s so embarrassing I can’t even give them out to employees and customers.”

Helpful Report

Posted 1 year ago

“Always outstanding customer support, amazing gift options, great prices and a fast service. Thank you ooshirts!”

Helpful Report

Posted 1 year ago

“The shirts arrived in a timely manner. They logo looked great. We got full color as we have about 12 colors. Print was great. Quality of the shirts was nice. They are soft. Had a few questions and customer service was great. We are looking forward to buying again.”

Helpful Report

Posted 1 year ago

“Quick dependable service. Clarifying order before processing. Making sure all were in agreement with order.”

Helpful Report

Posted 1 year ago

“ooShirts was fantastic to work with and very professional and helpful throughout the t-shirt making process! The shirts came out just as I hoped and we will definitely order more for our school in the near future.”

Helpful Report

Posted 1 year ago

“DO NOT ORDER. TRUST ME. Can I give less than 1 star? I ordered t-shirts rush ordered on May 30 and uploaded artwork with 7 colors. I was notified that the graphic was a bit involved needing to be DTG (direct to garment). They told me it would take a few extra days and refunded me the extra I paid for rush shipping. Good so far. I had conversations with them expressing the desire to get the shirts ASAP and they indicated that it may take an extra couple days but that I should get them by about June 6th or 7th. In the meantime I had actually ordered a couple more shirts. They sent me a proof of the graphic for approval but the design was incorrect and only had 5 colors. I declined the proof and on May 31st I re-sent and approved the final 7 color graphic. ( I had a rainbow design) I watched and watched for tracking and the product didn't ship until June 5th even though I had an email saying I should get it on June 6th. Shipping was slow and I received the shirts on June 14th. Eight to nine day delivery. Really! Much to my dismay I opened the box of shirts to have all the shirts made with the first, declined 5 color graphic. The rainbow had red, yellow, green, blue and black . I called immediately on the 14th and was instructed to open a claim which I did on the same day (the 14th). I received an email from a claims person (Islela) on June 18th asking me to take a picture of each shirt and send them so they could PROMPTLY resolve the problem. Now, I did not see this email until the 20th and responded on the 20th with all of the pictures of each shirt as they had directed. Crickets....crickets.... No response. I called and talked to customer service many times and they said they tried to connect me to the claim department with no answer. I was instructed to wait for an email response. Crickets. I called on Friday June 28th and said I needed a response that day. Customer service said that was reasonable and that I would receive a response. Again, nothing. I officially contacted my credit card company July 1st a month after the order was placed to recoup my money. The bottom line is that their customer service says the right thing to pacify you but then the company does not follow through. I still have the incorrect order because quite simply they never contacted me to tell me what to do with it. I'm not paying to send the bad shirts back. But they are not really usable other than to mow the lawn or paint the house.”

Helpful Report

Posted 1 year ago

“Ordered a custom t-shirt with a short deadline. ooShirts came through with delivery the day before my deadline. The shirt looks great, they even helped with choosing the correct ink colors.”

Helpful Report

Posted 1 year ago

“They did everything they advertised! Great selection, quality, price and customer service. I found this company online, ordered a sample, that was awesome, and placed my bulk order for 100 t-shirts. They look as great as the sample. I will definitely use this company in the future. I’m extremely happy.”

Helpful Report

Posted 1 year ago

“Did a wonderful job on the T-shirt ordered. The color and the picture went well together. The shirt fit perfectly and is very soft. Will definitely use ooShirts again!”

Helpful Report

Posted 1 year ago

“great communication through the process, quickly got me a proof and all the different shirt sizes we delivered accurately, the process was fast and quality was great”

Helpful Report

Posted 1 year ago

“A well designed website. Easy process. Very responsive. Great quality. Delivered opn time.”

Helpful Report

Posted 1 year ago

“I ordered 8 shirts from ooShirts. I received only 5 shirts ! The color was wrong on the front design, and the back logo was printed 7.5 in below the tagline, not the normal 4in. I tried to get them to reprint them, but their customer service took so long(more than 2 weeks) to give me an answer, because they kept asking for more pictures! Anyway, now I'm scrambling to get these printed in 2 days from another company.”

Helpful Report

Posted 1 year ago

“Excellent customer service and very affordable! We will be ordering again!”

Helpful Report

Posted 1 year ago

“It was very easy to create a design, select from the variety of apparel items and complete the order. The staff is responsive and helpful when I did need to reach out with questions, and the quality of the items was fantastic! My order arrived early and I am very pleased with the shirts, especially since I ordered both children and adult sizes and different colors for each group.”

Helpful Report

Posted 1 year ago

“For the most part my order was spot on. There was a couple of areas on the print where it was a bit fuzzy but I don't think it's on the fault of ooshirts. I think it has more to do with the design itself. Other than that I'm 100% satisfied with my order. I will be ordering from these guys again.”

Helpful Report

Posted 1 year ago

“I have gone back and forth with them for 2 weeks, and cannot get an answer about when my order will be delivered. I had guaranteed May 28 delivery, but it is June 4 and still no shirts, and no idea when they will be shipped. Everytime I do an online chat or phone call, I am given the run around and told that they will email me back and they only communicate via email. I never receive an email back. I have requested a full refund, but have yet to hear back.”

Helpful Report

Posted 1 year ago

“I ordered shirts from this company on May 17, using a photo of a friend for his bachelor party and made payment. On May 20, they tell me I have to pay an extra $86 for it to be printed via DTG Print so I paid the extra amount. They sent me various emails from May 20 to June 3 stating the shirts were in production and would only take 11 days before shipping. On June 3 I** call this company requesting an update on my order. They then proceed to tell me FOURTEEN DAYS LATER that they cannot produce the shirts using the photo. The event is next week.”

Helpful Report

Posted 1 year ago

“Wonderful company to deal with in making shirts for our family vacation. The suggestions on screen sizes were great since we had shirts from child to adult 3x. The company communicated with me every step. Very happy with my purchase and would highly recommend them.”

Helpful Report

Posted 1 year ago

ooShirts Inc. is rated 4.7 based on 175 reviews