Login
Start Free Trial Are you a business? Click Here

Oponeo Reviews

1.7 Rating 105 Reviews
E
Happiness Grade
E

Customer Service - Bad

42.86%
Industry Average
Very bad customer service in the Netherlands! You sold me a new tyre that was damaged! I want my money back. Ordernumber: 152267842
posted 9 months ago - Joffrey Teusink
I didn't expect such bad customer service from such a large distributor.
posted 1 year ago - Paweł M.
They are thieves. I have neither tyres nor money. Customer service unhelpful, stopped replying to emails.
posted 1 year ago - Gosia
When ordering, they promise a tire installation service and after choosing this service, you have to take care of all the formalities yourself.
posted 1 year ago - waldek
Their customer service is terribly.
posted 2 years ago - Anonymous
WORST costumer service I’ve ever received in my life buying two simple tyres with the specific details, the delivery was a week delay and one of the tyres were wrong size, I’ve been asking them to send the delivery company to take the tyre and swap for the correct one or make the refund and still waiting, no information provided yet… the workers of the company lies and don’t provide correct information to the costumer, and when they make mistakes don’t take care to give a solution to the problem order number 113221632 I am sorry but I do not recommend this company at all is a waste of time, money and health and if they don’t move ASAP the respective authorities will act by law.
posted 2 years ago - Anonymous
Tyres took 3weeks to arrive and almost daily emails and calls to Oponeo customer service which were as helpful as a chocolate fire guard, could even tell me why these hadnt arrived nor could they tell me courier name or if they were being held up with the courier.
posted 3 years ago - William Bell
Poor customer service attitude; very arrogant and dismissive.
posted 3 years ago - Anonymous
THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED.
posted 3 years ago - Joanna Niedzielska
Avoid that company ,messing around ,Long waiting time …poor Quality Tyres !!! Look like badget Tyres from China …. Avoid IT !!!! Poor Customer Service !!!!! Big joke !!!! Money wasters !!!
posted 3 years ago - Mariusz