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Purchased shoes I never received. Can't contact anyone, just get auto reply with offer of discounts. PayPal says the company gave them proof of delivery, so no refund from them. Asked PayPal to send me the proof of delivery they received from company. Should have read reviews first. Sorry I trusted Paypal to vet the vendors they service. At least they don't have my credit card info. WHAT A SCAM!
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posted 1 year ago
- CST
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I have not had any interactions with customer service and returns as yet, but delivery is via FEDEX and expedient. I do have a concern over cheap materials, i.e. plastic zippers on boots and the insole pads which tend to crush after a month or two of wear. Why is Orthofeet not using metal zippers in their products? Broken zippers cause shoes to fail necessitating repair.
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posted 2 years ago
- Thomas Goodrich
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Disappointed for the price, delivery good.
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posted 2 years ago
- Anonymous
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Don't trust to Orthofeet company!!! They lie to customers about delivery time.
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posted 3 years ago
- Disappointed Customer got WRONG SHOES
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There has been no email informing of any delivery nor have we received the shoes.
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posted 3 years ago
- Bobbi C.
