Orthofeet Reviews

2.4 Rating 105 Reviews
F
Happiness Grade
E

Refund - Difficult

35.00%
Industry Average
Multiple emails sent for a refund as my item never arrived They are just ignoring all of my emails Absolutely awful company, disgusting. Royal mail stated they would compensate the company so I don't understand why ignore customers like this
posted 1 week ago - Nicole
The pair of Orthofeet sandals hurt my toes. Since I went pass the 60 days by a couple of days, they refused to take the sandals back and give me a credit or a refund. I was could not use the shoes since they hurt my toes and in their customer service. Will not buy shoes from them again.
posted 6 months ago - Rosemary Cucchero
Bottom line: They received the shoes, it was taking way too much time for them to refund me & was tired of hearing their lame/B.
posted 7 months ago - Have not received refund still
Absolutely garbage. DON'T BUY THEM! I wasted 135.00.they refused to give me a refund because I lost the order numbers. They are made cheaply and it shows.
posted 9 months ago - Anonymous
I called customer service hoping to get a partial refund as I am unable to comfortably wear the shoe.
posted 10 months ago - Anonymous
The customer services also. They’re trying to tell me it took three months to receive my shoes back and get a refund. I wish I would have read reviews before I bought them.
posted 11 months ago - Anonymous
I reached out to Orthofeet for a refund, and as I thought they said my 60 days was past.
posted 1 year ago - Marilyn
Buyer beware.....Customer service is poor. Company only sent confirmation after I placed poor review and asked for a refund. Its been 3 weeks and I have no shoes. Company says they cannot issue refund until I receive the package and return and there is a time limit. I contacted them before the shoes shipped and still they would not canc Wish I had read all the other reviews 1st.
posted 1 year ago - Anonymous
Purchased shoes I never received. Can't contact anyone, just get auto reply with offer of discounts. PayPal says the company gave them proof of delivery, so no refund from them. Asked PayPal to send me the proof of delivery they received from company. Should have read reviews first. Sorry I trusted Paypal to vet the vendors they service. At least they don't have my credit card info. WHAT A SCAM!
posted 1 year ago - CST
I agree with other poster. These bad reviews are about orthoFIT, not the Orthofeet website. Orthofit is a scam of gigantic proportions. The website is www.theorthofit.com. The shoes are cheap, stinky, plastic, & you can't return them without spending more than the shoes cost. You have to return them to CHINA and I don't know if you would get a refund even then.
posted 1 year ago - Scammed Customer