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Orthofeet Reviews

2.3 Rating 129 Reviews
E
Happiness Grade
E

Customer Service - Bad

44.44%
Industry Average
BAD SERVICE.
posted 1 week ago - MIKE ANDREWS
Tried to call but with their animated hold service, I keep being disconnected while waiting.
posted 4 months ago - Anonymous
I purchased the men's slippers for $125. The metal grommets separated from the leather. Their customer contact number does not work. I purchased the ortho feet slippers thru Amazon. Only Amazon could contact the company. Poor products horrible customer service. Beware
posted 11 months ago - Elaine Kosty
Purchased a pair of ortho 640. A year ago. Wore them 12 times, and then they sat in the closet. They fit great 4ww 9.5. The leather upper's turned to what I call alligator skin. I believe people pay for that look, I was not happy. Called customer service, no help, not even a discount for a new pair W/O leather uppers. Pictures below.
posted 1 year ago - Anonymous
HORRIBLE CUSTOMER SERVICE.
posted 1 year ago - Anonymous
The pair of Orthofeet sandals hurt my toes. Since I went pass the 60 days by a couple of days, they refused to take the sandals back and give me a credit or a refund. I was could not use the shoes since they hurt my toes and in their customer service. Will not buy shoes from them again.
posted 1 year ago - Rosemary Cucchero
I felt like I got scammed they’re horrible shoes there’s no support I’m sorry I spent $109. I just went out and got myself a pair of Hokas so much better I will never buy from ortho feet again. Their customer service was terrible.
posted 1 year ago - Anonymous
The Tambor-Blue shoes will not stop squeaking. I have tried everything and these shoes are noisy and disruptive when walking. Customer service offered suggestions I had tried prior to contacting them--all suggestions were useless. I will not buy from this brand again.
posted 1 year ago - Anonymous
I called customer service hoping to get a partial refund as I am unable to comfortably wear the shoe.
posted 1 year ago - Anonymous
Impossible customer service to boot.
posted 1 year ago - Dennis Hauck