Orthofeet Reviews

“ When I received my ortho Eva boots, the zipper was broken & they were not as advertised. No orthotics support, just flat insoles. They asked me to ship them back to China in order to get a refund. That would cost as much as the boots so I will just throw them out. Very unsatisfactory Customer Service. Very unsatisfactory product. ”

“ When I reached out to customer service—both via email and phone—the response was infuriating. ”

“ The size was to loose so decided to return for 1/2 size smaller and chose to use QR code for return,had trouble finding code and called customer service. ”

“ The insoles wear very quickly and they cost half the price to replace! The customer service rep was a snotty lady and wouldn't listen to my concerns. ”

“ Customer service refused to replace them saying they had "wear and tear". ”

“ BAD SERVICE. ”

“ Tried to call but with their animated hold service, I keep being disconnected while waiting. ”

“ I purchased the men's slippers for $125. The metal grommets separated from the leather. Their customer contact number does not work. I purchased the ortho feet slippers thru Amazon. Only Amazon could contact the company. Poor products horrible customer service. Beware ”

“ Purchased a pair of ortho 640. A year ago. Wore them 12 times, and then they sat in the closet. They fit great 4ww 9.5. The leather upper's turned to what I call alligator skin. I believe people pay for that look, I was not happy. Called customer service, no help, not even a discount for a new pair W/O leather uppers. Pictures below. ”

“ HORRIBLE CUSTOMER SERVICE. ”