“
Prompt service and excellent product quality and performance
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posted 9 months ago
- Harinath
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The size was to loose so decided to return for 1/2 size smaller and chose to use QR code for return,had trouble finding code and called customer service.
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posted 10 months ago
- Anonymous
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Their customer service is beyond perfection.
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posted 1 year ago
- LauraS
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This review is regarding the EXTRAORDINARY!!! customer service at Orthofeet.
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posted 2 years ago
- Anonymous
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I have placed several orders with Orthofeet and always got them in a timely manner. My feet love these shoes. I am a diabetic and do alot of standing all day long. Good service , i did order a pair of boots that i needed to return because they were a little tight , sent me the next size up with no trouble. I do recommend.
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posted 2 years ago
- Patricia
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I have not had any interactions with customer service and returns as yet, but delivery is via FEDEX and expedient. I do have a concern over cheap materials, i.e. plastic zippers on boots and the insole pads which tend to crush after a month or two of wear. Why is Orthofeet not using metal zippers in their products? Broken zippers cause shoes to fail necessitating repair.
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posted 4 years ago
- Thomas Goodrich
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As far as comfort, the slippers that I got to alleviate my plantar fasciitis are among the most comfortable I've ever owned. They are truly like walking on a cloud.
As far a customer service, it took a couple of times (and one instance of rude treatment by Zack) before I finally found a wonderful supervisor named Chris who got my order right.
”
posted 5 years ago
- Jonathan Gelbard