“I first stuffed up by ordering a 12V Driver. Ozlighting fully refunded me after I ordered the 24V and even before they received back the 12V. Outstanding service.”
Hi Will,
Thank you for taking the time to write us such a lovely review. We are so glad that we were able to be of assistance and that you were happy with your experience with us. We look forward to helping you with any future lighting needs.
“When 1 parcel (of 2) was delayed / lost in post, I got in contact with the company. Although not their fault in any way, they supplied a replacement AT NO COST to me, and sent by overnight courier AT NO COST to me. Even said they did not want the original back, if it ever turned up.”
Hi Colin,
Thank you for taking the time to leave such a kind review. We like to ensure our customers are 100% happy with their purchase and experiences with us. I'm glad we were able to be of assistance to you. We look forward to helping you again with any future lighting needs.
Hi John,
Thank you for taking the time to leave such a kind review. We like to ensure our customers are 100% happy with their purchases and are glad we were able to be of assistance to you. We look forward to assisting you with any future lighting needs.
Hi Claire,
Thank you for your lovely review. We are glad to have been of assistance to you and that you had a positive experience. We look forward to assisting you with any future lighting needs.
Hi Peta,
Thank you for taking the time to leave us a 5 star review. We are glad you are happy with your purchase and we love the way you have styled the lamp. Feel free to send us more photos or if you would like to post a photo review on our Facebook or Instagram and tag us, you can receive 10% off your next order.
Hi Vasilios,
Thank you for taking the time to write us a positive review. We are glad you are happy with your purchase. We look forward to assisting you with any future lighting needs.
Hi Brenda,
Thank you for taking the time to write us such a lovely review.
We are glad to hear you are happy with your experience with us, as well as with the products you ordered.
We look forward to assisting you with any future lighting needs.
Hi Mercy,
Thank you for leaving us such a lovely review.
We are glad you are happy with the delivery speed and love the lamps ordered.
We look forward to assisting you with any future lighting needs.
“Product was faulty and after leaving a review oz lighting called me to confirm what the issue was and responded by replacing the product free of charge without me needed to do anything. 10/10 customer service.”
Hi Matt,
Thank you for taking the time to leave us such a lovely review.
We are happy to hear our customer service team has rectified your issue.
We will be passing your kind words onto the team.
We look forward to assisting you with any future lighting needs.
Hi Sarucha,
Thank you for your lovely company review.
We aim to ensure our orders go out to our customers as fast as we can and we are thrilled you are happy with our service.
We look forward to assisting you with any future lighting needs.
“I recently ordered a table lamp which unfortunately was damaged during shipping. Ozlighting was very helpful and proactive in replacing the item. Thank you for great service!”
Hi Aubrey,
Thank you for such a lovely review.
We always aim to ensure our customers are happy with our service and products. If a product gets damaged in transit we endeavor to rectify this as quickly as possible.
We look forward to assisting you with any future lighting needs.
“the web site is easy to navigate with an enormous amount of lighting to choose from
the product we ordered is simply stunning arrived promptly
highly recommended”
Hi Sally,
Thank you for such a lovely company review. We have been updating our website for a better user experience and we are very happy to hear that it has worked. We are also happy to hear you are thrilled with your purchase as well.
We look forward to assisting you with any future lighting needs.
Hi Nathan,
Thank you for taking the time to write a great review for us. We aim to get our products to our customers in a timely manner and we are very happy you have agreed with us.
We look forward to assisting you with any future lighting needs.
Hi Mitterrand,
Thank you for writing us such a lovely review. We pride ourselves on our customer service and we are happy to hear you were impressed.
We look forward to assisting you with any future lighting needs.
“Tara and the team at Ozlighting have been very helpful and responsive to my questions and gave me options that I would not have found on my own. Thank you - 5 stars :)”
Hi Merlene,
Thank you for taking the time to write us such a lovely review.
Customer service is one of our top priorities and it is fantastic to hear we have met that for you. I will pass on your kind words to Tara and the rest of the team.
We look forward to assisting you with any future lighting needs.
Hi Barry,
Thank you for your lovely review.
Customer service is a very important for us and we are thrilled that you are happy with our service.
We look forward to assisting you with any future lighting needs.
Hi Dorde,
Thank you for taking the time to write us such a lovely review.
We value your input and encourage you to let us know more details about your excellent experience with us.
“Ozlighting has one of the best customer service team in Australia. My order was low in value but the service was as if I had bought multiple items. Quality of product was great. Totally recommend!”
Hi Elizabeth,
Thank you for writing us such a wonderful review.
Each and every customer is important to us, regardless of order value and we are thrilled you were happy with the teams customer service.
We look forward to assisting you with any future lighting needs.
Hi Steven,
Thank you for your kind review.
We aim for an ease of transaction on our site and we are glad to see we met the mark for you and you are happy with the speed of delivery.
We look forward to assisting you with any future lighting needs.
