“Are you facing problems Google Pay 6297230963 Customer Care help me while sending money or receiving money?Sending money
Is the money debited from your bank account? (Please refer to your latest or updated bank account statement)Yes
Has it been three working days since the transaction was initiated?Yes
What is the status of your transaction?Failed
As background, Google Pay works as a technology service provider to our partner banks (defined as payment service providers by the NPCI), to allow for payments through the UPI infrastructure. In other words, Google Pay is not currently part of the payment processing or settlement flow and acts as a facilitator.
To escalate this issue to the concerned authorities, we require additional information. In case you are concerned about a failed transaction we request you to kindly fill out the from below attaching your bank statements.
Please fill in this dispute form.
Once you’ve shared the relevant information with us, we’ll provide an update within the next seven business days.
Google Pay representatives will never ask for your credit/debit card PIN, CVV, request payment within or outside the app, or any other sensitive personal information over the phone, through email, or any other communication channel.”
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