Penguin Publishers Reviews

4.9 Rating 209 Reviews

100 %

of reviewers recommend Penguin Publishers

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The editorial team at Penguin Publishers is incredible. They didn’t just correct grammar; they elevated my story without changing my style. That’s a rare skill.”

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Posted 5 months ago

“I’ve worked with a few publishers before, but none compare to Penguin Publishers. Their attention to detail and respect for my voice as an author set them apart.”

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Posted 5 months ago

“Not only did they correct errors, but they also enhanced my clarity, tone, and pacing. Fantastic effort!”

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Posted 5 months ago

“They provided support from editing to distribution, covering everything I needed. Stress-free and seamless.”

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Posted 5 months ago

“I valued Penguin's efforts to keep me updated on each stage of the self-publishing procedure. I felt completely valued and supported.”

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Posted 5 months ago

“Their ghostwriting strategy was collaborative and enjoyable. They developed a process that truly brought my story to life.”

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Posted 5 months ago

“Penguin facilitated the acquisition of reviews, guest blogs, and interviews. Their PR magic really helped my book launch gain traction.”

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Posted 5 months ago

“Penguin showed me that public relations is crucial and well worth the investment, even though I wasn't sure what it could do for a new writer.”

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Posted 5 months ago

“Their promises were fulfilled, and they provided a thorough explanation of the publishing process. My expectations were exceeded by the finished product.”

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Posted 5 months ago

“I didn't know where to start when it came to self-publishing, but Penguin was there for me at every turn. It felt empowering rather than overwhelming.”

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Posted 6 months ago

“The ghostwriters at Penguin are talented! They were meticulous, asked the proper questions, and did a fantastic job of bringing my personal narrative to life.”

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Posted 6 months ago

“Penguin helped spread the word about my experience. I received genuine exposure from their press efforts, not just token mentions.”

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Posted 6 months ago

“Although I've used various printers in the past, Penguin's quality is exceptional. The difference was also apparent to my readers!”

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Posted 6 months ago

“One of the best choices I ever made was to have Penguin publish my book. Professional, timely, and sincere in their help.”

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Posted 6 months ago

“Penguin took care of everything, from distribution to formatting. Their advice and consideration made me feel like a professional writer.”

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Posted 6 months ago

“I never thought my book would be included in real media. I got actual visibility thanks to their PR publication service.”

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Posted 6 months ago

“I was able to achieve my goal of global exposure. My book has been listed all around the world, and the sales have been amazing.”

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Posted 6 months ago

“They provided me with the exact support I needed to be a successful self-publisher. The process was simple, straightforward, and even pleasurable.”

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Posted 6 months ago

“The print copies were gorgeous and arrived sooner than anticipated. Completely professional finish.”

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Posted 6 months ago

“I signed with Penguin Publishing in November, brimming with optimism after their promises of responsive communication, organized processes, and a team dedicated to bringing my vision to life. At first, everything seemed seamless: emails answered within hours, enthusiastic assurances that my manuscript would receive top-tier editorial attention, and the excitement of collaborating on a cover design that captured the heart of my story. But that illusion shattered the moment I began working with my project lead, Chris Reed. He sent me rewrites that weren’t even from my manuscript—pages that belonged to someone else’s book—then blamed the oversight on an invisible “team” whenever I demanded accountability. When he did return my actual pages, they bore almost no sign of revision: typos left untouched, structural issues ignored, and characters still flat. Despite more than twenty rounds of cover feedback, the changes I requested were never implemented; each time I pointed out a missed correction, Chris would deflect responsibility, insisting the mystery “team” was at fault. In meetings, his focus shifted alarmingly from my work to trying to secure a glowing testimonial and upsell me on expensive marketing packages—none of which produced any tangible results. By midwinter I was convinced he was leaning on AI to churn out generic marketing copy and superficial edits, so when I insisted on speaking with the broader team, Chris repeatedly promised a group meeting that never materialized. Frustrated beyond measure, I demanded a new project manager—and was stonewalled until I called the main office and insisted on a supervisor. Enter Danny Brown: courteous, engaging, but clearly unfamiliar with my manuscript. In marketing sessions he peppered me with questions about timelines and promotions while sidestepping my urgent request for diverse representation. For four grueling meetings I asked for images featuring queer couples and people of color; only after relentless prodding did they finally deliver visuals that didn’t feel like stale stock photos of white, heterosexual pairs. The final straw was the in-house printing fiasco. Penguin guaranteed I’d receive a full author’s copy order—over \$700 worth—in time for my February book signing. I placed the order at the end of December; by event day, nothing had arrived. Amazon pre-orders showed up for readers, while I stood empty-handed at my own launch. I canceled the order, demanded a refund, threatened legal action and a BBB complaint—and still no money. Penguin’s response was a hollow offer of three more months of “free” marketing, an insult after the soul-crushing series of broken promises and unfulfilled obligations. I poured my heart into this book, invested thousands of dollars, and ended up with nothing but frustration and regret. If you value your work, your time, and your sanity, steer clear of Penguin Publishing.”

Helpful Report

Posted 6 months ago

Penguin Publishers is rated 4.9 based on 209 reviews