PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We searched pet friendly hotels on Cotswolds and pets pyjamas came up with several excellent choices. They followed up with a telephone call from Alison Reynolds who was superb and very helpful and configured our trip exceptionally well.”

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Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“We contacted Pets Pyjamas to organise a very late New Year's Eve break after a major problem at work necessitated a complete change of plan and having to cancel our arranged week away. They were so helpful and accommodating . We tend to use Pets pyjamas where possible ;it's only if the hotel we want is not involved in their scheme . Lynda Kitt went over and beyond to help us”

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Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you had a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Really helpful from start to finish , can’t wait for my dog holiday , hotel looks amazing 👍😄”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Great communication and a great service”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Booked on line which was easy. Agent returned my previous call promptly.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Donna was amazing she gave us a good selection to chose from to meet our requirements and was really helpful on the phone getting our booking arranged”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Booked a cottage in North Wales, really easy to book, the place looks great, great location too, we're really looking forward to our trip, will definitely recommend this site to our friends & family.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“First class communications from Natalie. I will definitely use you again.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Sort out problems quickly. Very friendly and helpful.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“I booked a stay at the dog-friendly Colwall Park through PetsPyjamas. The petspyjamas concierge team helped me with my booking as I could not book the stay on the hotel's page. The lady I spoke to on the phone was really sweet and she told me all about the hotel. The hotel didn't disappoint, when we got there everyone was so lovely and the building was beautiful. The reception staff treated Luigi (my dog) like a king. The price was very reasonable considering I was bringing a dog and the room was lovely, with treats, a bed and bowl for Luigi. Our dinner was delicious and the hotel is perfectly located for walks through the Malvern Hills. They also gave Luigi lots of treats and a sausage for breakfast! I'll be using PetsPyjamas for my next staycations & hopefully I'll get a chance to go back to Colwall Park”

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Posted 2 years ago

“Lynda was very efficient and friendly sorting out my Christmas booking "Thank you!"”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Very helpful”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Very helpful and pleasant experience when making my booking. Speedy response to my questions and when asking for a quote”

Helpful Report

Posted 2 years ago

: Thank you so much for your review, and we are so pleased you found our booking process a good one . Enjoy your holiday. The PetsPyjamas Team

Posted 2 years ago

“staff always very helpful and professional - keen to please and make a difference”

Helpful Report

Posted 2 years ago

Thank you so much for your review, and we are so pleased you had a good time🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 2 years ago

“Easy to book! Excellent Hotel. Will use PetsPyjamas from now on!”

Helpful Report

Posted 2 years ago

Thank you so much for your review, and we are so pleased you had a good time. 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 2 years ago

“Such a smooth booking experience from start to finish”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“All team members that I spoke to were so helpful would definitely recommend”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“First class service. Alison was superb in finding us a 4 night break over New Year. Will definitely use them again and recommend to family and friends.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such positive feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Alison was superb and did a first class job of finding us a 4 night break over the New Year period. She was patient and thorough in her approach to our requirements . I found Alison extremely efficient , friendly and professional - would have no hesitation in recommending friends looking to find a holiday for themselves and their pet(s). First class service , thank you”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Alison and Kerry did a fantastic job for us. Thoroughly recommend their services.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews