PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked a 2 night dinner bed and breakfast offer for my wife and myself and our dog via PP this morning. Got back to us very quickly to say hotel only had a smaller dog friendly room available for required dates and would that be ok. Told them we needed larger room as have big dog and dog bed and they quickly arranged alternative date. We could have dealt with hotel directly but couldn’t fault their customer service and would use them again.”

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Posted 5 months ago

“We have stayed with Pets Pyjamas once before, a super hotel and stay. Due to our circumstances I booked by phone and Linda, who I spoke to, was excellent, even when she rang me back the following day to say there was a problem, not hers, and did I want to re book at a different hotel if one could be found to suit. A new hotel was found and the booking made with no hassle for me at all. Thank you Linda 10/10.”

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Posted 5 months ago

“Our very first trip away, a few years ago, was with our previous pet Murphy who was diabetic, PetsPyjamas made sure everything was in place at our chosen hotel ensuring we could refrigerate his caninsulin prior to our visit. It's the little things like this that go a long way to ensuring we had a worry free break. They also provide Murphy with a personalised blanket and treats. I would definitely recommend using PetsPyjamas the hotels they use are excellent for being very very dog friendly”

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Posted 6 months ago

“Great service, excellent hotel thank you from us & the dogs x”

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Posted 6 months ago

“I've previously booked hotel night with you on March 21st 26 for my wife birthday & our wedding anniversary. We went to the same hotel as we got married in 22 years ago can I say very helpful service , great communication updated everything straight away . Thank you so much for the booking support this is why we booked with you again. Martin rideout-hutchings.”

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Posted 7 months ago

“Easy to book and the last holiday I had was a fab doggie friendly hotel so I’m in no doubt this will be too .. in fact I’ve booked 2 doggie friendly hotels to stay in ..”

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Posted 7 months ago

“Excellent service very quick and found exactly what we were looking for”

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Posted 7 months ago

“Pets Pyjamas were sooo nice! Sent a little gift for my dog before we travelled, the hotel we chose was fabulous! Everyone was so friendly and dogs were very spoiled! Will definitely book again with this company, we had a lot of free and special offers which other guests didn't have when they booked direct with the hotel. Recommend this company!”

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Posted 7 months ago

“Woofing magic”

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Posted 7 months ago

“After our house sale didn’t complete as planned yesterday, we’ve had to seek somewhere to stay for the weekend. Knowing it was bank holiday weekend we weren’t expecting much - but by chance I found PetsPyjamas, gave them a call and was sorted within 30 mins. With an even better deal than we could find on any other booking site!”

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Posted 7 months ago

“Excellent communication and very competitive prices”

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Posted 7 months ago

“Very friendly, helpful und patient team - especially Lynda Kitt. She solved every problem and booked my family and me a wonderful road-trip through the south of UK... Thanks a lot!”

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Posted 7 months ago

“Easy to book, fast communication and Brodie received his Caboodle pack quickly! Looking forward to our stay easter weekend:)”

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Posted 7 months ago

“Easy to book....our second time booking with pets pyjamas, if this visit (Burnley) is as fab as our last one (Richmond, North Yorkshire) we will be delighted”

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Posted 7 months ago

“A very easy to use web site and very prompt responses to enquiries.”

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Posted 7 months ago

“Excellent pricing, very prompt & friendly service.”

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Posted 8 months ago

“Good to know that the hotel is set up to receive dogs. Some places that are 'dog friendly' have restrictions and need to be checked before the visit”

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Posted 8 months ago

“The visit was sorted out, despite a change of dates, without any difficulty”

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Posted 8 months ago

“Easy and informative website. Low deposit to secure property and very knowledgeable staff. All round excellent”

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Posted 8 months ago

“Using Pets Pyjamas to book your beak is such a convenient way to find dog friendly hotels all in one place on their website.”

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Posted 8 months ago

PetsPyjamas is rated 4.7 based on 1,820 reviews