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PetsPyjamas Reviews

4.7 Rating 1,820 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,820 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read PetsPyjamas Reviews
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Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026
Susan Reay
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 2nd August 2026
Christine Mills
PetsPyjamas 5 star review on 2nd July 2026
Nicola Pizzey
3626
Anonymous
Anonymous  // 01/01/2019
“Excellent booking experience, nice and easy, hassle free”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Linda was very friendly and helpful. She arranged our four day break very professionally and deserves 5 stars.”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Having never used 'Pets Pyjamas' I was a bit warry. Having looked on line and found some places that could be suitable, I received a phonecall from Zahraa who was extremely helpful. She offered to send me some recommendations following my preferences that I required. This she did and phoned me back. There was one I was interested in which she said is very good. With her helping i booked it and am now looking forward to our midweek break in June. I would like to thank her and look forward to the accommodation living up to expectations.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Lynda was very good , she listened to our needs and worked to provide exactly our needs.”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Excellent experience at our first booking for a hotel near Bridgewater - not just pet friendly but pet welcoming - we have come back for a hotel for the Easter weekend in Scotland and a cottage in the Lake District for our Summer break in early July”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Requested Ashley to do my booking for me ( not too clued up on the internet to do it myself) couldn’t have had a more helpful , pleasant girl if I tried . Thank you, will certainly recommend PetsPyjamas - first class service !”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Excellent service”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Staff are really helpful especially Linda who contacted the cottage owner on our behalf with a query - she responded next day, on her day off too ... excellent service :)”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Very helpful staff and very patient helped me book a special night away for my daughters birthday with my lovely dog much appreciated.”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Lynda was incredibly helpful with our booking. I had a number of questions about the hotel and she sorted them out within minutes. She was a pleasure to deal with.”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“They sorted everything out quickly and definitely recommend to book through pets pyjamas”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“I recieved my personal quote really quickly. I went back and changed the hotel a few times and there was always a quick response. would definately use again!”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Very good response and reply to queries”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Quick and efficient customer service.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Amazing - extremely friendly and willing to help. Joanna helped me all the way and made it a pleasant experience.”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“So far so good. Only booked so far and not travelled but experiance so far very good. I found the website and just the accomodation i wanted so booked. I then checked my email and found a welcome voucher with £25 off my first booking. I called through and as it was later on a Sunday customer service wasnt avalibale. So i spoke to a very helpful person in sales. She said it wasnt an issue and she could leave a message for customer service to apply to my booking. Having received my confirmation today the voucher has been applied as promised with no issue. Very good service so far.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Easy to book, good range of locations, value for money with pets going free.”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Excellent website and easy and straightforward to book a room. Thank you Feel relaxed and satisfied and look forward to my booking.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Was delighted at how quickly I was able to book good accommodation for ourselves and our dog. Cost of our stay reasonable too. Many thanks to Zahraa Barlas for organising this for us.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Good experience”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
PetsPyjamas is rated 4.7 based on 1,820 reviews