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PetsPyjamas Reviews

4.7 Rating 1,820 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,820 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read PetsPyjamas Reviews
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Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026
Susan Reay
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 12th August 2026
Natalie Warren
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 10th August 2026
Denise Watson
PetsPyjamas 5 star review on 2nd August 2026
Christine Mills
PetsPyjamas 5 star review on 2nd July 2026
Nicola Pizzey
3626
Anonymous
Anonymous  // 01/01/2019
“It's always important to know that there's a dog-proof outside space that even our inquisitive Yorkshire Terrier can't escape from.”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“To be honest, I have never had such prompt service using an online booking system, as I did yesterday. It is a fabulous website, offering a wonderful selection of accommodation and the prices are excellent too. After entering my details and requesting a price for my choice of venue and dates, the response on text message came back in a couple of minutes, with email a minute after that. I had a couple of requests and questions which we again answered in minutes, again all by text message. Lynda also offered to book restaurant times for us. Blown away by such wonderful service. Congratulations to all.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“The website is easy and informative and the booking process was smooth and easy. Thank you for all your help and finding a great booking for me and my little Annie🐶”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“The information provided was detailed & helpfull. We have one concern where your advice will be important. My wife prepares our Sophie's food ('cooked chicken) every day. Could you suggest a way as without a fridge in our room it's going to be oproblematic. Thank you Kind rsegards Neville N. Pinto 07841 273248”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We will reach out to you by email regarding your query. The PetsPyjamas Team
Posted 2 years ago
“I was struggling to find a nice place to stay with our two golden retrievers ,we’ve never had two dogs before so a lot of places only take one but looking at your sites they are really good ,I rung yourselves and the service I got was brilliant Thankyou”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Linda was fantastic responding very quickly understanding and excellent.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“The website was easy to navigate and I was very impressed with how quickly Ashley emailed me with a price for the hotel I was interested in booking. She followed up with a very informative call and took my deposit over the phone. Great service. Now looking forward to my holiday in September.”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“I recently booked a holiday with Pets Pyjamas having been told of their excellent service by friends. My experience did not disappoint. Lynda from Pets Pyjamas took time to understand our needs and to suggest the most suitable options. She always responded quickly even way out of office working hours.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“From making an initial enquiry to booking dog friendly accommodation all staff I dealt with were efficient, prompt with replies to any queries I had and knowledgeable. This made it a positive experience rather than a frustrating one, which it sometimes can be. An added bonus was that I didn't have to pay the additional fee for dogs of £10 per night.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“ALL GOOD THANKYOU”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Just booked a weekend away for myself, friends and 4 pooches.. Emailed and called Pets Pyjamas to change dates and ask a few quetsions - great customer service and will definately look to use them again”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Thanks to PetsPyjamas for an easy search experience to find a rated pet friendly place to stay on our travels. Ashley was really attentive and professional in assisting with our booking.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“We were looking to book a 1 night stay with a nice restaurant as it will be my birthday. We are travelling home after our holidays and found the Bears Paws not far from the M6.I had a question before booking and my query was answered very quickly so I was able to make my booking straight away. A very good experience. Looking forward to our stay.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Donna was so very helpful and everything was explained and set up just as I requested”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Had a couple of queries about the booking of our holiday, Joanne was very helpful and knowledgeable and made the whole booking experience easy to understand.”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Amazing customer services! After having a cottage cancelled by the owner, we were offered alternative accomodation. Joanne in particular was very helpful, all staff were in fact. Strongly recommend.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Really lovely website to browse and really easy to book online”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Great information, quick replies and a fantastic price.”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
“Always a great experience booking through Pets Pajamas! Thanks for advice and helping with an easy booking”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 2 years ago
“Easy to see accommodation. Good photos and descriptions”
Helpful Report
Posted 2 years ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 2 years ago
PetsPyjamas is rated 4.7 based on 1,820 reviews