“@Bain Capital @Allan Leighton @Lawrence Harvey please look at this review about the Chertsey branch and the staff:
From stepping into the Chertsey Pizza Express for my daughters 5th birthday on Tuesday, we we welcomed with big smiles from the very friendly staff. My family and I were amazed with a wonderful waiter (Jordie) he truly made the whole experience amazing, not only was he very patient with our change in orders , he was friendly , smiley and understood the situation with us having 4 young kids and made it extremely easy by being his great self.
Usually a night out at a restaurant can be a bit of a chore, however, due to the wonderful staff at this branch/restaurant, my wife and i were actually able to relax and enjoy our very well presented meal.
To top it all off, the Chocolate Sundae which my daughter still talks about really made her night.
I want to say a special thanks to Jordie and the staff at Chertsey Pizza Express. Thank you all for the wonderful night , Jordie you are a true asset to the company, I hope your manager will flag this to the chairman and recognise how skilled you truly are .
PERFECT DINING EXPERIENCE
Thank you Jordie
From
Jay, very happy daughter and a very happy family (repeat customers for sure).”
“I always enjoy going to Pizza Express. The ambiance is laid-back and welcoming to families, and the pizzas are flavourful and freshly made. Although staff are generally friendly, service can occasionally be a little slow during busy times. A good place to have a casual meal out.”
“Couldn't have had more helpful staff at Pizza Express at London Bridge when I went with my 1 year old daughter. They helped carry the buggy down the steps and were very friendly and helpful throughout the meal.”
“Me and some friends went to our local Pizza Express in Richmond, and we are always happy at the service they provide. Today though was another matter. After ordering our food, and receiving our starters, we waited 40 minutes with no mains. It got to the point where we had to leave, as our lunch hour was finished, and only then did the staff come out with our pizzas, which we could not eat as there was no time. There was no apology for the wait, and the service was poor. It ruined our lunch and has made us think twice about going there again.”
