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Postboxed Reviews

4.6 Rating 3,008 Reviews
A-
Happiness Grade
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About Postboxed:

Postboxed is an online shop selling high quality, gift-wrapped items that are all delivered directly through customers’ letterboxes, alleviating the widespread problem of missed deliveries

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A-

Customer Service - Good

85.42%
Industry Average
I was buying two specific items that were on sale for an in-person present rather than as a standard postbox gift order, but I was really impressed by how quickly Postboxed processed and shipped out my order. It arrived within just two days and was beautifuy packaged with some really lovely wrapping paper, so they really do give a great gift service. Would happily buy from again, thank you!
posted 3 months ago - Abigail W
I've still given a rating of 3 though, as the service up to that point was good.
posted 4 months ago - Laura B
Very good service, gift was delivered to my friend in Switzerland. Tracking worked well and I didn't experience delays.
posted 4 months ago - Dina D
I used Postbox to buy a couple of stocking filler Christmas presents, and I was very impressed with their service. The items arrived quickly and were a good quality. I recommend these sellers.
posted 6 months ago - Rachel P
Excellent customer service and you can choose delivery date.
posted 7 months ago - Claire H
Unfortunately my goods never arrived, hence 3 stars. I went online to the chat line and asked where they were and straight away I had a reply. I was offered a re send which wouldn’t have arrived in time, so I was given a refund, which was dealt with more or less straight away. So very good customer service.
posted 9 months ago - Rosie R
Lovely gifts and great customer service.
posted 10 months ago - Sarah B
Fantastic service, my friend was very happy with his gift!
posted 11 months ago - Anonymous
Brilliant service and excellent product. Then you!
posted 11 months ago - Danielle W
Lovely product. Very unhelpful service! If your parcel is not delivered overseas do not expect them to help you. My delivery to Spain was an attempted delivery but there was no postal card was left to enable the recipient to follow it up. I emailed for assistance and received no reply. Previous correspondence with customer service was met with very curt replies.
posted 1 year ago - Anonymous