Powerhouse Fitness Reviews

1.5 Rating 151 Reviews
B-
Happiness Grade
Read Powerhouse Fitness Reviews
Visit Website

Phone:

0800 212 729

Location:

Cloberfield House, 57 Beardmore Way,, Clydebank United Kingdom

B-

Customer Service - Good

71.43%
Industry Average
Customer service was superb. Highly professional and efficient.
posted 3 months ago - Alan
10 out of 10 for Powerhouse Fitness customer service reps. I have to take the time out to thank you for a fantastic service. Many thanks for your diligent work๐Ÿ‘๐Ÿ˜€. Personally for me that was one of the best customer experiences I've had worldwide. keep up the good work.
posted 9 months ago - R DRAYTON
Further to my previous review... Edit: after posting the first review I was contacted by Customer Services and because the part could not be obtained and because the machine was now not stocked I was offered a new rowing machine, that arrived this morning (3 days after talking to them). All assembled and working fine. The service is good, but you need to speak to a person. Don't just e-mail.
posted 1 year ago - Eric Lambley
I received good advice on purchasing Olympic weights in the Charing Cross Store. It was great to be able to see and feel the equipment in the shop before buying it, rather than ordering it blind on the internet. The equipment arrived on the agreed day. The kit I bought is top quality. I'm very pleased with the service I received.
posted 4 years ago - Robert
Excellent service totally happy bike came on the day promised no problems would definitely use this company again girlfriend very happy thanks David
posted 4 years ago - David
I tried the online chat for Powerhouse sales at 8pm last night not expecting an answer but was greeted by Lisa from the Aberdeen store, who was great in providing me with all the information comparing Multi-gym options. Today Lisa emailed me straight back with quotes and has been in communication all day sorting out the details of my order. Refreshing to get such good customer service and I wouldn't hesitate purchasing from Powerhouse again, Thankyou!
posted 5 years ago - Clare Baker