PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 677 Reviews

93 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 677 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

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PRIDE+GROOM 5 star review on 5th June 2025

233

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is great, no issues there but how you package it for shipping needs improving. The spray bottle wasn't taped at all nor was it secured tightly, so it leaked a third of the contents, I'm sure the usps wasn't to thrilled.”

Helpful Report

“Love this product. My two dogs smell wonderful! Hair is soft and shiny! I have even used it in my bunnyBella!( I actually purchased it for her) She has long hair, similar to angora and it tends to tangle easily…. This product has made a big difference and I am so grateful!”

Helpful Report

Wow thank you so much Amy! We are so happy to hear that you and your pups (and even bunny!) love the LEAVE IN Conditioner.

“Great shine”

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Thank you so much Tracy!

“This stuff is great! It easily removes tangles from my cavapoo and cotonpoo and it smells fantastic!! Will be purchasing more.”

Helpful Report

Wow thank you so much for your kind review Kara! We are absolutely thrilled that you and your cavapoo and contopoo love the LEAVE IN Conditioner

“Great price. Love the scent. Very fast turn around on orders. Have referred a bunch of people”

Helpful Report

Wow thank you so much! We are so happy that you love PRIDE+GROOM and very grateful that you are spreading the word

“I asked our Groomer to use Pride and Groom non shedding shampoo and conditioner on our Bernedoodle Finn. He brought our boy to our front door and told us he loved Pride and Groom. We love Pride and Groom! So does Finn!”

PRIDE+GROOM 5 star review on 20th June 2023

Helpful Report

Hi Maggie, thank you so much for your incredibly kind words! We are thrilled that you and your adorable pup love PRIDE+GROOM. Finn looks radiant!! Please let your groomer know that we also sell directly to groomers (with wholesale pricing)! They can contact the wholesale team at orders@pridegroomnyc.com

“The brush works amazing on our bernedoodle’s long wavy coat and the smell of Proud is intoxicating. The leave in definitively helps with tangles!”

PRIDE+GROOM 5 star review on 19th June 2023

Helpful Report

Wow thank you so much Lori! And a very special thank you for sharing the adorable pictures of your pup who sure looks very clean and radiant

“Love love love. Super soft coats and great smell. Doesn’t lather much but does the job!”

Helpful Report

Thank you so much Lisa! We are so happy that you love PRIDE+GROOM. Our products actually don't lather much since they are sulfate-free, but more lather does not equal more cleaning, so no need to worry about the product's effectiveness

“You guys went above and beyond to get me the product! Communication was awesome! Thank you!”

Helpful Report

Wow thank you so much for your kind words Lindsay! We are just happy that you and your pup get to use our products

“This product really makes my pups' coats shiny and soft without being greasy. Really helps to prevent matting. Also, I have never purchased from a company with such amazing customer service!”

Helpful Report

Oh no! I have sent you an email about your order

“We love the shampoo and the leave in conditioner. My dogs are so soft and they smell great!”

Helpful Report

Thank you so much Pam! We are thrilled you the both the shampoo and LEAVE IN conditioner

“We tried the Final Coat bundle, and seriously loved it. The conditioner smells so very good, and the brush is a god end for shed season. This is the first brush I found which can be used on wet hair, and it really helped get all the loose fur out. Plus my pup loved it!”

Helpful Report

Thank you so much Ankita! We are honored that you and your pup love PRIDE+GROOM

“We were lucky to be able to try another set of products from Pride+Groom - The Final Coat conditioner & the Bath Brush. The conditioner was great for our pup after a long week of various play and obedience training sessions. The conditioner product was easy to apply with the applicator nozzle that is attached to the bottle. The formula was very creamy and when paired with the bath brush it was very effective at detangling our pups double coat. What we liked most was that the conditioner left our pups fur looking healthy/shiny, and feeling soft and plush with no sticky or oily residue! We’re looking forward to keeping this in our bath time routine.”

Helpful Report

Wow thank you so much for your kind words Carly & Sierra! We are thrilled you love the FINAL COAT + BATH BRUSH combo and we look forward to you trying out more products in our line

“I recently purchased a bottle of PRIDE & GROOM leave in conditioner and was amazed at the shine my little mixed Shite-tzu/Yorkie mix had to her fur, and the smell is wonderful. I now use it every time I brush her. Her fur does not feel oily and to be honest, she doesn't have the nicest fur but this helps her look even cuter than she already is.”

Helpful Report

Wow thank you Deborah! We are thrilled you and your Shitzu/Yorkie mix love the LEAVE IN Conditioner

“The twist open lid is difficult to open when wet. The product itself is great!”

Helpful Report

Hi Michelle, thank you for letting us know about this, we will definitely take this in deep consideration. We are happy to hear you love the product though

“What a great product! Works wonders on tangles and mats!”

Helpful Report

Wow thank you Johanna! We are so happy you love the LEAVE IN Conditioner and SHEDDER Shampoo

“I lost my dog's favorite towel and had to buy a new one. He loves it so much, and I love how easy it is to dry him off so quickly.”

Helpful Report

Yay, we are so thrilled to hear you love our towel!!

“It works really well! I’ve tried everything and this is the best!”

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Wow Barbara, what an amazing review! We are honored that you believe PRIDE+GROOM is the best

“It took me a while to write a review after I purchased this because I really wanted to give it a fair try and I knew I needed some time to see if it really worked. A couple things that I can say about this product, I have a six month old Shih Tzu And she has to be brushed every day due to the type of hair she has. She has fought me constantly about getting brushed and absolutely hates it until now, as long as I spray the product on her she will lay down and let me brush her all day long. I think she also loves the smell because she constantly tries to smell the bottle while I’m spraying it. If I try and brush her at all without spraying this on her, she refuses to let me do it, and will even constantly nip and bite at me. I really don’t see a whole lot of difference in her hair as far as shine and texture, Shih Tzus naturally have very silky hair, so it really doesn’t seem to work as well on her at some of the other dogs I’ve seen in the advertisements. I will definitely say though I love the way she smells after I use it on her and the fact that she loves getting brushed now is a win-win in my book so we will continue buying this if for only those two reasons because those are huge reasons for me to buy it!”

Helpful Report

Wow Melissa, thank you so much for your honest feedback. We are glad you and your shitzu love the LEAVE IN conditioner. We hope you get to try the rest of our product line

“Love this product. Makes combing my keeshond, very compfortable for but easy to keep mats and dirt out of her beautiful coat.”

PRIDE+GROOM 5 star review on 7th June 2023

Helpful Report

Wow, your keeshond is so incredibly cute! We are thrilled to hear that you and your pup love PRIDE+GROOM

PRIDE+GROOM is rated 4.7 based on 677 reviews