PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 714 Reviews

93 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

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PRIDE+GROOM 5 star review on 11th January 2026

250

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dog loves the shampoo and it really helps with her itching ! And I love the smell Thank you”

Helpful Report

“Easily the best smelling shampoo and conditioner I've found. Obviously personal opinion. The products make my samoyed mix softer than any of the shore bought products and seems to last longer. I purchased the gallon of both the shampoo and conditioner because we love it so much.”

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“The Pride and Groom Line of products is great! I've used most of the products on my 2 pups. The scent is perfect, not heavy floral or medicinal smell. Just fresh,airy and clean!”

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“Leaves my standard poodle so soft and smelling great”

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“It took more than two weeks for me to try the products on Baxter, my 14-year-old Morkie boy. The shampoo and conditioner were easy to apply, provided just the right amount of lather and rinsed easily. Baxter has such beautiful hair and when he is clean, he looks like a marshmallow. The scent is so good, and not overpowering at all. Although bath time will never be his favorite pastime, I know Baxter feels good and is nice and clean. Here's a picture, but being a boy, he's not really interested in the camera, but would rather play with his babies (squeaky toys). The website was easy to navigate, well laid out and the pages loaded quickly and easily.”

PRIDE+GROOM 5 star review on 9th August 2025

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“Couldn’t think it was possible to love my dog more, but it happens after a bath with pride + groom!”

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“Love the smell and how my dogs coat us so soft”

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“It did not work on our 60 lb. white husky as advertised. It didn't lather at all, regardless of how much I had to put on Sky. It didn't take off any dirt at all. It was just a Dud. Did not work at all as it was described.”

Helpful Report

“It took more than a week for me to try the products on Baxter, my 14-year-old Morkie boy. The shampoo and conditioner were easy to apply, provided just the right amount of lather and rinsed easily. Baxter has such beautiful silky hair and when he is clean, he looks like a marshmallow. The scent is so good, not overpowering at all. Although bath time will never be his favorite pastime, I know Baxter feels good and is nice and clean. Here's a couple of pictures, but being a boy, he's not really interested in the camera, but would rather play with his babies (squeaky toys). The website was easy to navigate, well laid out and the pages loaded quickly and easily. Shipping was very faster too.”

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“The products we got for chino were great and left him Soft and smelling great for longer than normal”

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“My order was delivered to the wrong house. They were out of town. It was extremely hard to go through the app I purchased for delivery insurance. Never had any asked for a photo ID. Eventually my neighbor got back from vacation and brought me my package. I did email Jane and she did everything possible to help.”

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“We opened a new dog wash facility and we researched a LOT of different shampoo products. We were especially interested in skin/coat friendly and environmentally friendly. And we bought and used P&G at home for a few months before opening. We have been very pleased with it ourselves, and most importantly, our customers absolutely love the product and the story. Their towels and brushes are a huge hit as well with our clients and pups!”

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“Love the shampoo and conditioner! Makes my dogs hair SO soft and smells so good and fresh!”

PRIDE+GROOM 5 star review on 6th July 2025

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“I love the Shredder Shampoo I've been using for my Pembroke Welsh corgi. They obviously shed a lot and this shampoo helps him shed a little less and leaves him smelling wonderful for weeks. The scent also does not bother my husband like a lot of other perfumey shampoos. I highly recommend it!”

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“Love all the products. The Scent, shampoos and conditioners. Clean fresh scents.”

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“We’ve been using Pride and Groom products for about two years now, and we love them! Great on my Arya’s skin with the best aromatics!”

PRIDE+GROOM 5 star review on 12th June 2025

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“I love the smell of this product. It left my dog & home smelling great. My dog is so shiny & soft.”

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“I love that shampoo and conditioner. Kit made my Pomeranian skin and hair so soft no dryness whatsoever. I love I love will purchase more in the future.”