Projuice Reviews

Name: Projuice
Address: Unit 2, Clyst Court, Exeter
Rating: 4.32

4.3 Rating 404 Reviews

81 %

of reviewers recommend Projuice

Company Reviews

Questions

Metrics

4.3

Based on 404 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01395239500

Location:

Unit 2, Clyst Court
Exeter
Ex5 1SA

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Projuice 5 star review on 13th August 2021

Verónica Ganan-Burgoa

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pro juice have great products but terrible customer service”

Helpful Report

Posted 7 years ago

“Switching to the larger 150g packets is not a good idea as all my customers who have them say they are too big for a 12oz smoothie. Having them all as 150g is not good for me or my customers so it looks like I will have to source 100g sachets elsewhere. Also I am not Seth.....!!”

Helpful Report

Posted 8 years ago

“The products are good and prices are reasonable but the payment process needs improving and the delivery time is very poor and requires much improvement.”

Helpful Report

Posted 8 years ago

“Love the product but when i placed the order on line it allowed me to purchase 8x5lt choc frozen yoghurt, after I had made payment I was then called back to say that only 2 of the 8 that I had purchased were in stock. The website should only allow me to purchase stock that is available. I had to order other flavours that I don't really want so that the order could be made up. As I say, I love the products but I just felt a bit annoyed by the experience.”

Helpful Report

Posted 8 years ago

Hi Ronald. Apologies your experience was less than perfect. We recently had a run on chocolate yogurt so stocks were down unfortunately - this is not usually the case and we can only apologize that the website allowed you to order. If you have any questions please call the team on 01395 239 500

Posted 8 years ago

“NOW IN MY SECOND SEASON USING PROJUICE , I HAVE FOUND THE STAFF ON THE OTHER END OF THE PHONE QUITE ABRUPT AND NOT ALWAYS THE FRIENDLIEST OR MOST FLEXIBLE , BEING A SMALL SCALE BUSINESS JUST STARTING OUT AND HAVING LIMITED STORAGE SPACE AND HAVING TO ORDER SMALL AND OFTEN , I HAVE FOUND THE DELIVERY CHARGES VERY EXPENSIVE . HAVING USED OTHER COMPANYS FOR VARIOUS SUPPLIES , NONE OF THEM HAVE THESE HIGH CHARGES , IF AT ALL . PRODUCT WISE , I HAVE NO COMPLAINTS”

Helpful Report

Posted 9 years ago

Dear Gerard Your feedback is much appreciated – thank you. I’m glad to hear you like our product range and thank you for your orders over the past 12 months. I’m sorry you’ve experienced less than our usual 5 star customer service and I do hope your next experience with Projuice is a more positive one. Our wholesale delivery pricing structure allows us to offer the most competitive product prices in the industry and free delivery is available if purchasing 15 boxes or more with a £2.75 charge per box if ordering less than 15. Your box totals can include anything in our product range including disposables such as cups and lids as well as our range of frozen products. We also offer a 6 box pricelist where free delivery is available when ordering 6 or more boxes however the individual product price is higher – this option is not available online. For more information don’t hesitate to call the office on 01395 239 500

Posted 9 years ago

Projuice is rated 4.3 based on 404 reviews