Projuice Reviews

Name: Projuice
Address: Unit 2, Clyst Court, Exeter
Rating: 4.32

4.3 Rating 404 Reviews

81 %

of reviewers recommend Projuice

Company Reviews

Questions

Metrics

4.3

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01395239500

Location:

Unit 2, Clyst Court
Exeter
Ex5 1SA

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Projuice 5 star review on 13th August 2021

Verónica Ganan-Burgoa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchase was easy friendly advise on the phone and very happy with my purchase. Delivered next day hassle free.”

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Posted 10 years ago

“Quick delivery however expensive delivery costs are putting me off re ordering... not easily accessible for new business.”

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Posted 10 years ago

“Quite simple really - every step of the process did exactly what it said on the tin! When I needed to speak with customer services they were super. Wish every company I dealt with was this good. Thank you!”

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Posted 10 years ago

“Excellent service from Jay( i think thats how u spell her name)”

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Posted 10 years ago

“Great customer service, great products, what more can I say :)”

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Posted 10 years ago

“Great products and perfect service!”

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Posted 10 years ago

“The wrong address was provided to UPS by Projuice, they didn't call to notify me that my delivery was going to be delayed by another 3 days, even though I provided the correct address, I needed some smoothie cups for a charity event that i was hosting, now last minute i will be having to look for some more. No tracking number was provided when I made the purchase, I only received it when i called up to tell them that i hadn't received my goods. The cups are now no good to me and I have paid for delivery which was a fifth of the cost, no refund was offered, no remorse for any mistakes, very annoyed.”

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Posted 10 years ago

Hi Mr Rahman, Please accept our apologies for this mix up. We used the address provided on the website order and forwarded this to UPS. We are sorry for the communication breakdown - your email should have been supplied to UPS and on this occasion it was missed off - this is a rare occurrence and we hope this experience won't put you off ordering again. Kind regards

Posted 10 years ago

“Poor customer service and no flexibility at ALL. Wouldn't recommend as a supplier”

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Posted 10 years ago

Hello Mr Shah, I'm sorry you feel this way, however I assure you we did everything in our means to accommodate you and satisfy your order. After rearranging delivery from Monday to Wednesday you informed us whilst our driver was outside your shop that you were unable to accept the order due to illness. We offered to unload the stock into your freezers and help in any way we could. We informed you that if we had to redeliver on Friday there would be a reasonable £30 re-delivery charge due to the cost of refrigerated delivery. If you would like to continue with your order please don't hesitate to give us a call.

Posted 10 years ago

“products are good and hence why i have used consistently however, i feel that the prices are ok but more so the delivery costs are extortionate, which is unfair on loyal or regular customers”

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Posted 10 years ago

“It was easy to find the item I wanted, and delivery was extremely quick with the normal delivery rate. Product is just what I wanted.”

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Posted 10 years ago

“very good, on time”

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Posted 10 years ago

“Delivered my goods less than 24 hours after placing the order. Fantastic service. I will be back.”

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Posted 10 years ago

“very prompt service, nice quality fruit will definitely order again. Catherine”

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Posted 10 years ago

“Fast delivery and very easy on-line ordering , also a great product we are very pleased.”

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Posted 10 years ago

“Great products fast delivery, used pro juice for couple orders now and same great service each time. We are new business start up and we will definitely use pro juice for our orders highly recommend.”

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Posted 10 years ago

“Pro juice have great products but terrible customer service”

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Posted 10 years ago

“Quick delivery happy with the service”

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Posted 10 years ago

“Speedy delivery, fantastic products and lovely, helpful service!”

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Posted 10 years ago

“I would review the packaging you use to send items. I just paid a lot of money to receive a large box full of chippings containing two very small drive sockets. Could have been sent in a padded envelop for a third of the cost!”

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Posted 10 years ago

“very pleased with milk shake cups lids and straws”

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Posted 10 years ago

Projuice is rated 4.3 based on 404 reviews