Protect My Property Reviews

4.0 Rating 198 Reviews
A-
Happiness Grade
Read Protect My Property Reviews

About Protect My Property:

We install and maintain a wide range of tailored security systems, including alarms, CCTV and access control units.

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Phone:

0800 004 999

Email:

enquiries@protectmyproperty.co.uk

Location:

11 Silver Fox WayCobalt Business Park, ,

A-

Customer Service - Good

86.67%
Industry Average
i have had my alarm system for many years and always had good service.
posted 2 years ago - Joy
New engineer (Thomas, from Hungary) did an excellent job setting up zones and adjusting delay times as well as checking the system - but this was the first time in years that we had things explained thoroughly, so we hope this level of service is maintained.
posted 2 years ago - John
I recently had an engineer visit my property to carry out bi-annual service. He was very efficient in carrying out his task, and in our current 'pandemic', he was careful whilst carrying out his task. He was very helpful in providing some additional technical information , which was helpful.
posted 2 years ago - Anonymous
Prompt and efficient service. Engineer was polite, informative and professional. Very satisfied.
posted 2 years ago - Anonymous
Prompt response to request for service. Although past 5pm on a Friday Stephan was both thorough and cheerful, taking pride in his work. He was very knowledgeable and found the fault and arranged a replacement which was fitted within a few days. A delight to find someone so positive, a great ambassador for the company
posted 2 years ago - Marie Brown
Outdated bell box exchanged for a new bell box today, outstanding service by David who also cleaned up after himself, love it :-)
posted 3 years ago - Jess
Jason the engineer telephoned me on the appt. day to confirm he would be arriving well on time did a thorough job kept me informed kept to the gov’t. safe distancing guide lines was polite cheerful & thorough explained what he had done clearly in layman’s terms so I understood & left everything clean & tidy. ie) provided an excellent service
posted 3 years ago - Anonymous
Stefan Toms from Protect My Property visited me recently to service my intruder alarm. He called prior to his visit and arrived punctually at the time he had stated. He provided an excellent service and was very thorough and extremely helpful in answering all my questions. It was a pleasure dealing with Stefan who was friendly and polite at all times. Highly recommended!!
posted 3 years ago - Surb Gill
Hopefully he will be able to accept a drink on the next service).
posted 3 years ago - Carole
We have had our alarm since British Gas days and have always been very satisfied with the level of service. However for understandable reasons those standards slipped during the pandemic but having now had an excellent service visit from Paul our faith is restored. The repairs and routine maintence were followed by a compressive demonstration and we learned of features unknown to us even after 20 years. Very good.
posted 3 years ago - David In Crewe