RCIB Reviews

Name: RCIB
Address: Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford, Essex
Rating: 4.23

4.2 Rating 4,018 Reviews

82 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

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Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good helpful service”

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Posted 4 years ago

“Harry was very helpful no problem at all.got my insurance sorted for me in no time.”

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Posted 4 years ago

“Helpfull, took time to explain my policy and my options and was very patient”

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Posted 4 years ago

“Very happy with the service provided”

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Posted 4 years ago

“Phoebe it was giving me a good customer service.”

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Posted 4 years ago

“Very helpful advisor”

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Posted 4 years ago

“Ani was very helpful and clear in her information and advice. Unfortunately, she didn’t send me a paper copy of the insurance policy I asked for and to which she agreed.”

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Posted 4 years ago

“Very professional, and polite, most helpful and patient with me”

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Posted 4 years ago

“Well I am a new customer so time will tell how happy I am...but the call to take out my cover was efficient and didnt take up much time.”

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Posted 4 years ago

“Excellent customer service. No hassle, renewed my policy in 10 minutes.”

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Posted 4 years ago

“Helpful and efficient service”

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Posted 4 years ago

“Good customer service from Kristy who help me in renewing my insurance”

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Posted 4 years ago

“Amanda had to deal with technical difficulties, and did so professionally and as quick as she could. Very apologetic and great costumer service skills. As I’m sure it was super stressful trying to work with equipment that didn’t want to play ball, she got the issue resolved and proceeded with the policy purchase.”

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Posted 4 years ago

“Have never had to use the service to make a claim, however price is very competitive. I dealt with Daniel today regarding my renewal who was friendly and helpful.”

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Posted 4 years ago

“Customer service lady very helpful did talk a little fast but I understand there on a time frame did slow down on my request well done to her pleasant and polite”

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Posted 4 years ago

“I was unable to update on the online portal so needed to speak to an agent. I made three attempts over four days to get through to an agent and each time I waited in queues only to finally reach a 'receptionist' who took my details and said they would get back asap but within 24-48 hours. They never did despite having both home and mobile numbers! I finally got through to an agent myself on the fourth attempt (after 6 days). It took a while, over the phone, to go back over all the details they already had on the system from last years policy but the final outcome was a good deal, so worth the long phone call. However very frustrating and time consuming waiting in queues and the company never phoning back as promised.”

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Posted 5 years ago

“Great service and well explained would recommend”

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Posted 5 years ago

“Received a good amount of help and contact from employees with a Good price.”

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Posted 5 years ago

“Can't review something, that hopefully doesn't happen, an occasion that I have to use the insurance. The service I received was polite, patient and generally pleasant. All emails arrived as stated. So far so good.”

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Posted 5 years ago

“Never had a problem with my insurance”

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Posted 5 years ago

RCIB is rated 4.2 based on 4,018 reviews