RCIB Reviews

Name: RCIB
Address: Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford, Essex
Rating: 4.23

4.2 Rating 4,018 Reviews

82 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really wish I'd read the reviews on here before I decided to use this company! Can't believe Go Compare use them on their site. Please seriously don't consider this company, the price your quoted through Compare the Market won't be the price you pay as they scrutinise everything and make mistakes. When you call you will be put on hold for a minimum of 45 minutes, hung up on, spoke to like trash. After persistence I managed to get them to cancel but told I need to wait 7-9 days for my refund. They agreed to waive the cancellation fee of £60 (so they said)”

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Posted 6 years ago

“Heather was most helpful. I did explain to her that I found trying to get through to RCIB on the phone as extremely difficult I waited absolutely ages but she kindly confirmed an alternative customer service number. She was really helpful and she is working to get my policy date amended as required. so thanks to Heather her assistance and helpfulness is most appreciated.”

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Posted 6 years ago

“Thanks for your help”

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Posted 6 years ago

“terrible customer service & lengthy calls to get through. I was taken in by a cheap quote on Compare the Market (this was increased) & have had nothing but trouble ever since, my direct debit wasn't set up & they hadnt even taken my deposite. still trying to get the spelling of my name corrected from September! AVOID”

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Posted 6 years ago

“A very helpful person who kept the call as quick as possible. Thank you”

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Posted 6 years ago

“I spoke to Shane, who was very helpful and polite and he helped me renew my car insurance. I even asked some advice from him, and he spoke to his manager to confirm the information. He did a great job, I'm very happy.”

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Posted 6 years ago

“A great service”

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Posted 6 years ago

“good behaviour”

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Posted 6 years ago

“Very quick”

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Posted 6 years ago

“Was really happy with the service provided by Josh today”

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Posted 6 years ago

“Helpful staff however phone line got cut off after 1 5mins of holding”

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Posted 6 years ago

“Was very helpful with sorting everything out for me”

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Posted 6 years ago

“.Satisfied with the service received today”

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Posted 6 years ago

“It's very reliable and trustworthy Thus Why l repeated my services with them RCIB. For l spoke to you Like he was from the of shift. Thanks by Trust.”

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Posted 6 years ago

“Thanks for the quote and the renewal mate.”

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Posted 6 years ago

“Customer service was quick and easy got a cheaper quote than advertised all good apart from the long winded recorded t&c”

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Posted 6 years ago

“Easy to talk to polite and gave me the information i needed”

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Posted 6 years ago

“vrisha was very helpful today and polite on the call. 5 stars vrisha”

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Posted 6 years ago

“I was very pleased with the customer service received from Micheal this evening. I added my son to my car insurance with ease thanks to the expertise of Michael, who was very patient and clear with the information required and took down my son’s details for the car insurance policy. Michael was also helpful with the email address to send the required documents. Micheal is a credit to your company. I am very pleased and I will recommend RCIB as the go to company for insurance. Keep it up Michael 😊”

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Posted 6 years ago

“Helpful and polite thank u.”

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Posted 6 years ago

RCIB is rated 4.2 based on 4,018 reviews