RCIB Reviews

Name: RCIB
Address: Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford, Essex
Rating: 4.23

4.2 Rating 4,018 Reviews

82 %

of reviewers recommend RCIB

4.2

Based on 4,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0345 555 0666

Email:

help@rcib.co.uk

Location:

Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford
Essex
RM1 3NH

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear and friendly advice and very easy to understand Thank you for exellent service”

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Posted 8 years ago

“Excellent service from Danielle, very clear explaining the policy and asking questions as we went through the policy.”

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Posted 8 years ago

“Hi am very happy with your service Thank you”

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Posted 8 years ago

“AVOID AVOID AVOID Terrible organisation to deal with when you have to make a claim, bounced around for hours on calls chasing down updates. Told to deal with police directly, no updates even after calling, emailing etc etc Claim took three months to resolve then they took off three years no claims discount of my daughter and have avoided all calls and emails made by once again bouncing me around. Buyer beware might be cheap but seriously bad compared to bennetts and MCE who is usually only a few pounds more. I will definitely be keeping my bikes with the other companies and wished I had never insured my daughters bike with this bunch of clowns. Feel I need to make social media aware to prevent others falling into this companies grips.”

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Posted 8 years ago

“Terrible organisation to deal with when you have to make a claim, bounced around for hours on calls chasing down updates. Told to deal with police directly, no updates even after calling, emaiing etc etc Claim took three months to resolve then they took off three years no claims discount of fmy daughter and have avoid all calls and emails made by once again bouncing me around. Buyer beware might be cheap but seriously bad compared to bennetts and MCE who is usually only a few pounds more. I will definately be keeping my bikes with the other companies and wished I had never insured my daughters bike with this bunch of clowns. Feel I need to make social media aware to prevent others falling into this companies grips.”

Helpful Report

Posted 8 years ago

“Total and absolute scam company, somehow justify doubling my policy cost simply for a change of address with a 37plus years unblemished driving record. First and last time of ever using this company, your tactics are not clever or good business they are quite simply underhanded, you are disgusting”

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Posted 8 years ago

“Excellent premiums value for money but only interested in covering main stream vehicles. Anything in above average condition they won't insure and I had to look elsewhere for cover. Because premiums are low cancellation during policy carries a hefty charge.”

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(Car Insurance) - Posted 8 years ago

“Good communication”

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Posted 8 years ago

“Easy to complete on line and good value”

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Posted 8 years ago

“Very good service Thankyou”

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Posted 8 years ago

“Fab service, just waiting a while to get through to a customer service assistant. Could do better. Other than that, the renewal was quick and easy. Good value too.”

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Posted 8 years ago

“was okay and easy, but had to give information twice and not received my policy documentation yet”

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Posted 8 years ago

“Perfect team”

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Posted 8 years ago

“Cheap and Cheerful!”

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Posted 8 years ago

“Very happy with the service I received from Billy. Very helpful and polite. Thank you.”

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Posted 8 years ago

“Absolutely great phone manner very detailed information. Thanks”

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Posted 8 years ago

“Happy with Connor and the service over the phone. However, received another message to call having just hung up the phone and was unable to get back through. Not sure if this was an error or they need further information.”

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Posted 8 years ago

“Always had great help in 4 years been with you.”

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Posted 8 years ago

“Eventually got through today after trying for two days. When I got to speak to someone, service was first class”

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Posted 8 years ago

“As a company, they were hard to get through to and they didn’t call me back as they said they would, so I had to call them. I spoke to Ozzie. He was very helpful and well spoken and he made the process easy and a pleasure.”

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Posted 8 years ago

RCIB is rated 4.2 based on 4,018 reviews