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Real Africa Reviews

5.0 Rating 180 Reviews

100 %

of reviewers recommend Real Africa

Company Reviews

5.0

Based on 180 reviews


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NR28 9BZ

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Real Africa 5 star review on 17th October 2019

Real Africa 5 star review on 18th September 2019

Real Africa 5 star review on 30th May 2019

Helen And Simon Johnson

Real Africa 5 star review on 3rd April 2019

Mr And Mrs G Hill

Real Africa 5 star review on 8th December 2018

Emma And Richard Hill

Real Africa 5 star review on 17th November 2018

Ros And Mike Panes

Real Africa 5 star review on 24th August 2018

15

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our first trip to Africa, so we were a little anxious but from start to finish this trip exceeded all our expectations. Our guide, Comfort, was amazing... talk about eagle eyes! He could spot animals and birds that we had to use binoculars to see! He was so knowledgeable and made our trip very very special. 10+/10.”

Posted 9 years ago

“I am delighted to be able to tell you that we had an absolutely fantastic time recently in Tanzania. In fact, the trip could hardly have been more successful! With Real Africa's incredibly helpful and detailed itinerary everything unfolded almost seamlessly ( it is Africa! ) and there were many unpredicted bonuses. The rains had come early in Selous so that the animals had already come back after scattering with the first rains, and were easy to find. Rufiji River Camp was almost empty when we arrived so we had our own vehicle and all trips with the Head Guide, Frank, throughout ( and he was great ). We were looked after like royalty by huge numbers of friendly staff, who even baked a special birthday cake, and the Masai ascaris did a birthday dance. At Kwihala we were again the only guests, this time for the whole stay so again we had own vehicle and exclusive help from excellent Head Guide, Marius, from South Africa. Here the rains arrived while we were there which was an experience in itself! The animals were harder to find but with game drives starting at 05:45 we saw plenty, especially lions, and loved it. The glorious isolation with all conversation centred on local issues and events was a breath of fresh air. Pole Pole on Mafia was perfect for us, and as it turns out, a favourite of expats from Dar. It is known for its great food and didn't disappoint in any way. A beautiful mini 'hotel' in completely unspoilt setting and totally different from the overdeveloped Zanzibar. The only thing we had underestimated here was the amount of dollars / sterling we would need with us. We had taken enough for the Marine Park fees ( as forewarned ) but in the end also needed $100 each to see the Whale Sharks off Mafia. There is no way to get any cash on Mafia and cards etc are not accepted unless specified. Fortunately we had stocked up on sterling at Heathrow before leaving and had just enough . Our return flights gave us our only other hiccough of the whole holiday when our flight from Dar to Nairobi was cancelled. Kenya Airways had rebooked us on an alternative flight which got us to Nairobi in time for our connecting flight to Heathrow but it left two hours earlier than the planned flight and we didn't know about the altered schedule. We found ourselves in a bit of a hurry getting through Dar airport as it took us a while to work out what was happening ( the local travel agent helping with transfer was also unaware of the changes to our flights ) but got the alternative flight. Then on the long haul from Nairobi the plane was less than one third full so we could all find a row of seats to lie down and were perfectly happy again! So, it remains for me to thank you so much for helping us to put together a really great trip. We were extremely happy to have your very detailed itinerary, and help with all the bookings. We were also very very grateful for your help with organising pickups after each flight which hugely reduced potential stress, and would be delighted to ask for your help again if another trip is on the cards.”

Posted 9 years ago

“We always get such superb service from Real Africa. They seem to be always there 24/7 and are very expert and quick at getting us the holiday we want. We have been with them for many, many years and quite honestly would not go anywhere else. Thanks so much to Paul who has worked very hard for us getting us everything we need in a holiday.”

Posted 9 years ago

“We had an amazing time. Even the flight into the camp was an adventure - the plane was tiny and I sat beside the pilot. The camp was perfect, just 6 tents and we saw nobody else the whole time we were there, just wide open space and animals. The horses were well schooled and easy to ride, Robin the guide even got me jumping, something I haven't done for many years! Finishing at Victoria Falls Hotel was a dose of old world charm - I'll remember their high tea for a long time. Arrangements all went perfectly, will recommend you to anyone who asks and will be in touch for our next trip.”

Posted 9 years ago

“We spent an amazing week in the Mara, we were not allowed to do anything for ourselves at the Karen Blixen camp and were totally spoilt. The tents were in a beautiful location on the river and complete luxury. Loved the outdoor shower! The game drives were very well organised, our guide was very knowledgeable and we saw everything except a cheetah, but the leopard and her cub more than made up for that. We did the hot air balloon trip and saw the sun come up over the Mara followed by an excellent champagne breakfast out in the bush. The Pinewood Lodge staff also looked after us very well at Diani Beach. The food there was top notch with a different theme every night. If we would do anything differently next time we would perhaps spend a bit longer at the camp but intersperse the game drives with some quiet days, as it is in such a lovely location it would be nice to just chill out and watch the world (and the hippos) go by. Sadly a lot of people have been put off going to Kenya because of the recent troubles, but I have to say we felt totally safe so I would say to anyone having doubts about it just do it and go!”

Posted 9 years ago

“From the second we emailed Real Africa with our spec - to the minute we landed back in the UK yesterday, the customer service and quality was second to none. Our bespoke holiday in Tanzania was the holiday of a life-time. All the staff we came into contact with during our holiday could not have done more for us. Our personal safari guide was brilliant - knowledgable, polite, fun and interesting. We could not have asked for more. And to top it off our few days at the Kasha Boutique Hotel in Zanzibar was the most luxurious way to round off our holiday. Cannot recommend Real Africa enough.”

Posted 9 years ago

“When we first decided on a safari holiday we only had a vague idea on what we wanted, or even where to go. Fortunately the very experienced travel advisor (Helen) at Real Africa produced a brilliant package that worked out just perfect for us in Tanzania. The whole trip was extremely well organised and we gained the use of the best guides/drivers with vast local knowledge, a very good airline and high class accommodation throughout. A warm welcome awaited us everywhere we went and I would highly recommend this trip to anyone. A very big thak you to Real Africa.”

Posted 9 years ago

“Overall very good holiday that went to plan. Safari at Kruger was fabulous with memorable tented accommodation and safari guide. Budget Car, were late, unorganised and had only a tank half full of fuel, we were told the fuel guage was slow to rise, that was an untruth. Cape town tour was fabulous with an excellent guide, E Abrahams who made the stay memorable. He is a true professional and a credit to South Africa. Pre-booked meal at Moggs Country Cookhouse, Hermanus was badly organised. They or Beyond Tourinng did not know that it was pre-paid or knew of a voucher. Garden Route - we enjoyed the visit but have to say the guide did not enhance the visit at all. For example he spoke about the area in 3 days as much as our Cape Town guide spoke in a morning. He was doing a job rather than a service. The driver though did his job well. Hotel De Opstal Country Lodge was not comfortable in winter. Hotel at Port Elizabeth, Ibhayi was not conveniantly siituated. The day in ADDO Elephant Park was fabulous and we had a excellent guide.”

Posted 9 years ago

“An excellent experience. From start to finish the Real Africa staff were helpful and courteous, nothing was too much trouble. All the relevant paperwork arrived when they said it would and as result check-ins and transfers were a breeze. Thanks for for organising a fantastic holiday. I would use Real Africa again without hesitation. Keith Jackson.”

Posted 9 years ago

“Outstanding! This was the best holiday I have ever had and I have travelled extensively though both work and leisure. I cannot recommend Real Africa more highly. Every part of our holiday was covered and organised to ensure our utmost enjoyment. It felt like Paul at Real Africa was our personal organiser as he ensured we would have an experience of a life time. Having previously experienced the internet holiday firms which are pay and forget, Im not going back. This holiday not only met, but surpassed our hopes of a holiday of a lifetime, thank you Paul and Real Africa!”

Posted 9 years ago

“Excellent in all respects. From the initial welcome team at airports, to the quality, type and location of Accommodations, to the hospitality of all the people we encountered. Highly recommended especially for first timers on safari holiday.”

Posted 9 years ago

“Again, we have had another fantastic holiday organised by Paul from Real Africa. This is our second visit to Kenya with Real Africa and Albatros Travel. The standard of accommodation, location of the lodges and service we experienced was outstanding. It was lovely to have George Masai again as our driver. He is extremely knowledgable and he went out of his way to make our game drives memorable, this included visiting the Marsh pride and we were also very lucky to have experienced Wildebeest crossing the Mara river on several occasions. This was a truly memorable holiday and we look forward to returning to Kenya in the not too distant future.”

Posted 9 years ago

“Its difficult to know where to start as our plan were thrown into a muddle when my nephews KML flight to Schipol was cancelled. We had each started our journey from our home airports and when I eventually arrived in Niarobi from Birmingham Real Africa’s team were there to meet me and already fully aware of what had happened and confirming that my nephew would arrive the next morning at around 7am. Our original plan was a brief stay at ‘The House of Wayne’ overnight (an amazing Hotel) and then drive down to the Mara leaving at around 4:30am. My nephews revised arrival time was too late and would mean us loosing almost a whole day so I asked about flighst to the Mara. After a few phone calls by RA’s staff I was told that our driver would leave for the Mara by road taking my bulky luggage, that I would be collected from the hotel and taken to Wilson Airport early the following morning in time to meet up with my nephew. Everything worked perfectly and I would thoroughly recommend flying down to the Mara, the views are majestic. We arrived at Govenors Camp airfield and were met by George our driver and our Safari begun. Our journey through the Masai Mara to our first overnight stay took us past the small Primary school supported by The Real Africa Trust which was having a meeting outside with parents and staff seated under the shade of a tree. Some of the children wore traditional Masai dress and other a school uniform. To say it was colourful is an understatement and the few simple building set against the amazing backdrop of distant mountains has to be seen to be appreciated. Over the next four days as we moved through the Mara we were constantly amazed at just how close you could get to the animals. We saw a baby Elephant which was tiny and walked easily under is mother, a pride of 7 or 8 Lions, one of whom came over to our vehicle and sat in the shade almost leaning against the back wheel. We saw about a den of Hyeana with young, a pair of cheetah moving accross the Mara and oblidged with some fantastic photographs. We saw many different types of antelope, Wilderbeast and deer and too many to count Hippo’s. Our driver George was always pointing our dirrerent birds including Secretary Birds, Fish Eagles and Starlings that were nothing like those we have in the UK. I did manage to spot an Ostrich first ! At a Ranger station near to a river we were taken along the bank by an armed ranger to see a very big Cocodile which we were told was over 7mtrs long. Dont’ think I’d like to prove the measuerement ! Giraff, Wilderbeast and Zebra where abouonded and everywhere you looked the distant horizon was a backdrop of mountains giving a feeling of space you rarely get in Europe I feel very priveledge to have been able to make this trip and will certainly be going back. Will it be with Real Africa ? .....without a doubt. Real Africa’s well trained staff looked after us on arrival and departure, provided an amazing Safari guide while we travelled and at the comfortable lodges they selected nothing was too much trouble for the staff. To be honest food varied a bit but given the distances from the local shops I guess we should make some allowances. One of the camp we stayed at had even developed a Cookery school training young Masai to become Chefs. The teacher was a fully qualified Scandinavian Chef. Given the circumstances along Kenya’s coast I have to say that at no time during our trip in the Masai Mara did we feel in any way vunerable or unsafe. The Kenian people are warm and friendly and love to meet travellers. Go there with an open mind and you will not be dissapointed”

Posted 9 years ago

“Hi Paul. Overall we had a great holiday. Thank you and Albatros for the arrangements, which worked impeccably. The accommodation provided a good range, with three of the five safari properties we stayed in being exceptional. The motoring on safari was fine, and we saw all the main animals plus a large wildebeest crossing of the Mara, so job done in that respect. We felt that the package, though expensive, did represent value for money. In more detail... Kenyan Airways was fine. Seat pitch was an inch or two better than BA, a big plus for my 6'2". In flight food and service were good. All our flights were on time. Nairobi airport ain't great, but heigh-ho! Mount Meru hotel was an ideal recovery stop, and that free day before we started in earnest worked well for us. I loved the feel of Tarangire Safari Lodge, and the view over the valley is breathtaking. The bungalow room was OK; ours had a large double bed and a single, which left no room for any chairs or other furniture; it would have made dressing easier if the single bed hadn't been there, allowing a bit more space elsewhere in the room. the buffet was adequate. 3.5 stars is about right. Plantation Lodge was gorgeous. We were given an upgrade to a suite, which helped, but anyway, this was a 5 star experience - in its post-colonial feeling way right up there with the luxury lodges we visited later. Serengeti Sopa Lodge was our least favourite, being much larger and more impersonal than than the other accommodation. Having said that the food was good and the room large albeit rather dark. We found the service indifferent, and overall it was 3 stars from us rather than 4. I realize that this booking came in part due to unavailability of other options in the same location, and no worries, it added to our range of safari accommodation experience. Sayari Camp and Escarpment Luxury Lodge both offered the 5 star comfort and service promised on the tin. Both excellent. Escarpment had, as you mentioned before we travelled, recently been taken over. The new manager had only been in situ for a month, so he said he had not yet made any material changes to something that clearly wasn't broken in the first place. The accommodation delivered for us on all fronts - important, because it had been a prerequisite for Catherine in humouring me with a safari holiday that there was to be no roughing it! As for the safari itself, again an excellent experience. Gaudence, our driver / guide, was extremely knowledgeable and consistently good humoured. He knew where to look for stuff, and was responsive to the few specific requests we made along the way. Personally I'd have liked a little more involvement in the daily route planning - not because I'd have had any useful input, but because I like to visualize where we might be going and to understand if there were any alternatives to consider. So a five minute daily brief / debrief might be an idea. And we both would have preferred if the lodges had consistently provided reasonable accommodation for Gaudence. I know this isn't in the gift of Real Africa or Albatros, but it's something you might have opportunity to influence. These driver guides are highly skilled people, and they shouldn't have to be scrambling around a local village for what's likely to be pretty dire sleeping arrangements as Gaudence did on at east one occasion (Escarpment). On the road, most of the days worked really well. The days we had travelling between south and north Serengeti were quite long, but not unmanageable, and with plenty to take in on the way. Catherine chose to skip the second day in Ngorongoro crater, and also an evening game drive in north Serengeti. On both these occasions, big cats eluded Gaudence and me, several extra sightings of hippos being the main fruit of our labours. We did get bitten extensively while driving in north Serengeti by what were described as Tsetse flies (no sleeping sickness though). Heavy duty Deet repellant seemed to make no difference at all. Most importantly of course, the animals were magnificent! And we were glad we were able to see the contrasts in all four parks we visited. We visited the Masai village. While obviously a bit contrived, I guess this did give some genuine insight into the primitivity of the conditions that this particular tribe still seems to choose. We would have been interested in a little more, less structured insight into the local peoples and customs, though I understand that that might be hard to engineer. Socially we met up with David and Anne, two of your other clients on on a parallel trip, at Tarangire and Lake Manyara. It was good to be able to exchange war stories with a like minded couple. I think that about covers it. Once again, overall a great holiday. We would not hesitate to use Real Africa again, or to recommend you to any friends who were seeking a similar experience. I hope this helps! Best wishes, Gordon”

Posted 9 years ago

“My husband and I had a wonderful holiday in Tanzania. The itinerary gave us the chance to see a great range of landscapes, habitats, animals and birds. The accommodation was excellent. This was our third holiday with Real Africa and we look forward the next one.”

Posted 9 years ago

“Took a trip with Real Africa last year to South Africa. The arrangements all ran extremely smoothly and I would highly recommend using their services. We visited Cape Town and the Garden Route. The scenery was spectacular and the people we met so friendly. They even arranged for a meet & greet service at Johannesburg O.R.Tambo International Airport where their representative meet us from the aircraft. Excellent service throughout, thanks Real Africa”

Posted 9 years ago

“Brilliant company!”

Posted 9 years ago

“What a trip! Our guide Sammy was a star, spotting lots of animals (including a leopard!) and always making sure we were OK. A big thanks to Lily for organising the trip and her great advice over the camps we stayed in. We'll definitely travel with Real Africa next time we visit Africa.”

Posted 9 years ago

“I travelled to South Africa in 2010 with Real Africa and had an excellent time. We had great stay in Cape Town, Sun City and Johannesburg. The hotels were excellent and well suited to our requirements and all the travel arrangements and visits worked well. The staff at Real Africa really understood what we wanted and went the extra mile to make the holiday special for us. 100% recommended and I will be travelling with Real Africa again.”

Posted 9 years ago

“An amazing trip! We saw lions and cheetahs - will have to go back for the leopards. Real Africa's service was excellent, from the driver who helped us transfer between the International and domestic flights to our guide George, who stayed with us throughout. What a lovely and knowledgeable man. We stayed at the Simba lodge which was a great first stop with excellent views over the river and finished at the Karen Blixen Camp which summed up the magic of safari. Amazing tents and animals drinking from the river right in front of the Camp lawns. We'll be going back and going with Real Africa.”

Posted 9 years ago

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Real Africa is rated 5.0 based on 180 reviews