Reiss Reviews

“ Excellent service from Courtney at Reiss, Elys Wimbledon. I couldn’t get a pair of jeans online, but they had a pair in stock. Even though I knew it was a big inconvenience, as I live up North, she processed it all perfectly over the phone and my jeans arrived yesterday. By the way - I love them. Thanks Courtney ”

“ Went to the Reiss store on Regent Street and got some fantastic service from a lovely lady called Hanin. She went above and beyond to help my elderly mother, and so I asked to speak the store manager to commend her service. He was lovely as well and clearly leads a fabulous team. ”

“ Karolina with Reiss in Kensington was extremely helpful with finding a dress for me. When I was ready to give up, she convinced me to try this Elena coral dress on and it fit perfectly. I was even surprised that the color of the dress highlighted my skin tone. I will continue shopping with Reiss, due to the great customer service. Many thanks Eva Store 4220. ”

“ I have bought lots from Reiss in store and on line ...contrary to many reviews I have had excellent service with delivery and refunds. The quality of the clothes reflects on the prices .... I also try and buy in the sales. Especially coats. Most items are delivered as my nearest Reiss store is around 20 miles away. Prompt 24hr delivery.... no complaints whatsoever... just love their clothes ! ”

“ I bought a coat yesterday. I paid for standard delivery, and to my surprise the coat came today. Their customer service is excellent. And the quality of the coat is so good. I love it. I am very happy from their service. ”

“ Just had fantastic service lovely ladies on the phone ”

“ Stunning delivery service. ”

“ Great quality , fantastic on line service . Ordered on a Saturday delivery was on Tuesday. Kept it n touch all way of process by email and from courier. Love Reiss as the soft fabrics and fit are of a superior quality to other brands ”

“ i like the clothes, however the customer service is at a decline at the London City Stores. ”

“ Purchase a bikini and realized 2 weeks later that it was an Xs top and bottom S Cut tags and trow away receipt Called Brent Cross to see if I could bring it back for a size S exchange Really lovely ladies assisted me and put one size S on side to try to see it feel better Went the next day with my XS top bikini to try S Couldn’t find full transaction but she did due to date I remember check my card details! Done all sorted with the right size! Really impressed with the service Thank you so much that now I will enjoy my full bikini on my holidays Much appreciated for a simple and efficient service ”