“
I had an issue with a damaged item, and the way it was handled was outstanding. Quick to respond, they sent a replacement immediately and ensured it was packed extra securely. Great to see such responsive and considerate service.
”
posted 9 months ago
- Gelx Crooft
“
Service is much better now. My return was processed without any problems, and it was quick. However, I’d love to see more frequent updates about new products and offers.
”
posted 9 months ago
- Earnest Whitfield
“
I'm really impressed with the improved customer service. They resolved my issue quickly and efficiently. However, the shipping cost is still a bit high, which is why I'm holding back one star.
”
posted 10 months ago
- Shix Lipert
“
I’ve noticed significant improvements in their service. My last order was handled very professionally, though the delivery took a couple of days longer than expected.
”
posted 10 months ago
- Ryan t Wilson
“
Much better interaction with customer service this time around. Quick to resolve an issue with my order. Deducting one star because the packaging could be more secure.
”
posted 10 months ago
- David A Narvaez
“
Better than before. The product quality has improved, and customer service was quick to assist when I had questions. Still, the shipping fees are a bit higher than I'd like.
”
posted 10 months ago
- Richard E Jesse
“
Much better customer interaction on this order. Quick and efficient problem-solving by the customer service team. Still, some minor issues with the mobile site navigation.
”
posted 10 months ago
- Scott L Jackson
“
Responsive customer service and much faster delivery times than before. However, the product range could still be broader to better meet diverse customer needs.
”
posted 10 months ago
- Richard Haines
“
Thrilled with the customer service on my last order! There was a mix-up with the product size, but it was quickly rectified, and they even expedited the correct size at no additional charge. Impressive attention to detail.
”
posted 10 months ago
- Abraham K. Dempsey
“
The Retail Market has truly transformed its customer service. After a disappointing experience, they not only resolved the issue but also ensured my new order was expedited at no extra cost. They’ve regained my trust completely!
”
posted 10 months ago
- William Byrne