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RM Supply Reviews

5.0 Rating 177 Reviews
A
Happiness Grade
Read RM Supply Reviews

About RM Supply:

We specialise in hospital / laboratory hygiene and water treatment

Russell Mainstream Supply Limited specialise in hospital / laboratory hygiene and water treatment. Now in our 19th year of trading we have grown year on year and now supply our wide range of products globally offering the highest quality products at competitive prices and fast reliable delivery with excellent after sales support.

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Phone:

01337 831192

Email:

sales@rmsupply.co.uk

Location:

Fife Resource Base Unit 1, Faraday Road Glenrothes

A

Customer Service - Good

100.00%
Industry Average
Very quick delivery & efficient service. The Perasafe is a brilliant product and so easy to use
posted 3 years ago - Su B
Great service despite postal strikes. Thanks so much for getting it to me so soon. I'll use you again and recommend you too Great price as well Thanks so much
posted 3 years ago - Felicity J
I called customer service asking about expiry date and that was confirmed during the call. The order was delivered promptly. Excellent service.
posted 3 years ago - Samalie S
Again I have received an excellent service from rmsupply. Delivery was fast after ordering. I will always use this company for my orders and highly recommend them.
posted 3 years ago - Marie L
Highly recommend, item delivered on schedule. Happy to recommend the excellent service
posted 3 years ago - Deborah W
Fast Service & Good products!
posted 3 years ago - Yuri K
Very fast service, very pleased. Will certainly purchase again from RMS
posted 3 years ago - Alexander R
William from RMS was extremely kind and helpful. I initially ordered the stronger Oasis Tablets but as I am moving I suddenly realised that if I had ordered the Oasis 1000 tablets I would be able to use the remaining 180+ tablets to purify the water collected in a water butt at my new property. It's on the "mains" but this seemed a good idea in case of water shortages or strikes, or war etc. Natalie advised me NOT to use them if water is contaminated by any type of nuclear or chemical warfare as the Chlorine would react with other chemicals and be dangerous! I quickly emailed RMS and requested that they cancel my order so that I could replace the order for an order for the weaker Oasis 1000 tablets. William must have cancelled the order immediately as the refund was back in my credit card account the very same day! I live in an extremely remote location where the Couriers save up orders even when sellers pay for specific delivery timescales. I am in the process of selling two properties so I needed the Chlorine Tablets very urgently. I therefore asked William to send my order by Royal Mail who are the ONLY company who provide a reliable delivery in my extremely remote area. He was very happy to oblige despite the fact that I believe this was rather inconvenient for him. I received my order the very next day which is brilliant considering where I live! William went above and beyond to assist me and refunded my original order with no problems at all. Quality service is rare these days but RMS were certainly the best!
posted 3 years ago - Miss Julie D
Excellent service Thankyou!
posted 3 years ago - Mandy H
Excellent Customer Service and very quick delivery times.
posted 4 years ago - Alison C