Rockcity Reviews

Name: Rockcity
Address: Hawthorn Avenue, Hull
Rating: 4.83

4.8 Rating 120 Reviews

97 %

of reviewers recommend Rockcity

Company Reviews

Questions

Metrics

4.8

Based on 120 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01482223030

Email:

happiness@rockcity.co.uk

Location:

Hawthorn Avenue
Hull
HU3 5GL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent quick and painless”

Helpful Report

Posted 5 years ago

Thank you for your review Elaine. We're glad to hear you've had a great experience with us at Rockcity!

Posted 5 years ago

“Love my jacket.. great range of Patagonia in the shop!”

Helpful Report

Posted 5 years ago

Hi Ray! Thank you for leaving us a review! Our Patagonia jackets are fantastic, especially for the weather this time of year. Enjoy!

Posted 5 years ago

“Fast shipping and good deals!”

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Posted 5 years ago

Thanks for the review! We hope you enjoy your new items 😄

Posted 5 years ago

“Bought Organic chalk bag from Matt, sold on the fact each bag was made unique. Loads of different colour combos to choose from and super happy with final product.”

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Posted 5 years ago

Thank you for the review! We love our new stock of organic chalk bags. No two bags are the same which keeps each style unique! A great product for sure.

Posted 5 years ago

“Very helpful, and knowledgeable staff. Climb there every week and always have a great time!”

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Posted 5 years ago

“Fantastic place! Lovely staff. Very customer focused!”

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Posted 5 years ago

Hi Oliver, we really appreciate the review! Our friendly team are thrilled to hear they have another happy customer, thank you!

Posted 5 years ago

“Staff we’re very helpful when trying to find the right harness”

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Posted 5 years ago

Hi Adam, thank you for the review! Our staff are always on hand and happy to help. We hope your enjoy your comfy new harness!

Posted 5 years ago

“Fantastic customer serivce from Harry and Matt, both were extremely friendly and helpful in helping us pick the right shoes and equipment. Can not fault anything at all!”

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Posted 5 years ago

Hi Emily! Thank you for the lovely review! Harry and Matt are overjoyed, we hope you enjoy your new shoes!

Posted 5 years ago

“Great service. No faults.”

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Posted 5 years ago

Thank you for leaving a review Max! Our friendly team at Rockcity work hard to provide an amazing service to all of our customers!

Posted 5 years ago

“Fantastic service good value excellent delivery service”

Helpful Report

Posted 5 years ago

We appreciate the review! We're happy to hear you've had a great experience with us at Rockcity!

Posted 5 years ago

“Fantastic service , very pleased, will definately use again .”

Helpful Report

Posted 5 years ago

Hi Jeanette, thank you for reviewing us! Our team at Rockcity look forward to assisting you next time!

Posted 5 years ago

“The staff are always super polite and helpful and the venue is always spotless and welcoming.”

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Posted 5 years ago

Thank you for the review Eve! Our team at Rockcity are overjoyed reading your review, we work hard to keep the whole centre in top condition.

Posted 5 years ago

“Fast delivery and good product. Love the stickers too”

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Posted 5 years ago

Hi there, thank you for the review! We're glad you enjoy our vibrant stickers!

Posted 5 years ago

“Very Happy with my purchase, quick and easy and with my membership discount cheaper than buying online.”

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Posted 5 years ago

Thanks for reviewing Rockcity. Glad to hear our climbers are making use of the extra in-store bonuses!

Posted 5 years ago

“Just brought my first Christmas gift of the season, thankyou for the excellent service!”

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Posted 5 years ago

Thank you for the review Jessie, we hope you have a great time over the festive season!

Posted 5 years ago

“Item arrived in good time, well packaged. Would order again.”

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Posted 5 years ago

Thank you for the review Tracey! We're glad to hear you've had a great experience with us at Rockcity!

Posted 5 years ago

“Good quality hat”

Helpful Report

Posted 5 years ago

We're glad to hear you're happy with your purchase! Thank you for leaving a review!

Posted 5 years ago

“Easy to order, quick delivery. Would certainly use this company again.”

Helpful Report

Posted 5 years ago

Thank you for the review! We look forward to assisting you with any future services!

Posted 5 years ago

“Seems a great company, but don’t know much about them except for prompt delivery of shoes!”

Helpful Report

Posted 5 years ago

Hi Miranda, we appreciate the review! You're always welcome to pop down and check out our Climbing and Skatepark facilities any time! Our friendly team will always be on hand to help out. We hope you enjoy your new shoes!

Posted 5 years ago

“Very nice shoes delivered quickly”

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Posted 5 years ago

Thank you for the review! We hope you are enjoying your new shoes!

Posted 5 years ago

Rockcity is rated 4.8 based on 120 reviews