“
Great service. :prompt delivery. unfortunately had to return due to sizing issues. Awaiting a refund but they only received parcel today
”
posted 2 years ago
- Anonymous
“
A wonderful shopping experience. Excellent product range. Excellent service - I ordered online and the item arrived safely. 28 day refund or exchange policy excellent.
”
posted 2 years ago
- Elizabeth Foster
“
1 item ordered was out of stock so awaiting refund the rest came with no problem
”
posted 2 years ago
- Anonymous
“
Quick delivery- ordered on Thursday, arrived on monday. Some issues with sale stock numbers resulted in not being able to fulfil my order completly- didnt offer a replacement as gesture of good will (ie an equivalent item), but prompt refund made.
”
posted 2 years ago
- Emma Pearce
“
Every time I order and the item is paid for and available on line a refund is later issued as the item is out of stock! Frustrating I think you need to fulfil your online orders before opening the stores and selling the stock !
”
posted 2 years ago
- Lucy Busby-Powell
“
Absolutely love this collar.. fabulously made and fits a treat, also I originally ordered wrong size the refund was quickly done.
”
posted 3 years ago
- Judy Hind
“
Outstanding customer service received a phone call day after I ordered explaining the colour lead rope I’d ordered wasn’t in stock did I want a different colour or refund, received the goods following day, all very good quality! Def use again! And highly recommend! Thank you!
”
posted 3 years ago
- Zoe Tilbury
“
Fabulous service. The jacket I bought was on sale so brilliant value - and when I had to return and reorder a smaller size, the refund arrived in my bank account the day after!
”
posted 3 years ago
- Gail Thomas
“
Amazing service from R&R Country. Fabulous price on the item, quick delivery and a speedy refund when we realised both myself and my husband had ordered the same item within minutes of each other! Couldn’t ask for more. 🙂
”
posted 3 years ago
- Rachel Moreton
“
Great communication but unfortunately I had to send boots back and jacket due to not fitting , couldn’t offer exchange just refund due to policy , waiting on credit being applied before reordering
”
posted 3 years ago
- Anonymous
