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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
Excellent service and quality outstanding
Helpful Report
Posted 11 years ago
Not yet received my rug - not due until this Saturday but had to speak to Darren about something and he was fantastic. I'm sure my rug will be everything I expect it to be but will leave a further review.
Helpful Report
Posted 11 years ago
If the rest of the UK operated with the customer service level, courtesy, thoughtfullness and promptness of The Rugstore, then the economy would only ever boom, and everyone would be wealthy and happy. Thank you Rugstore - you are Stars.
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Posted 11 years ago
Very good service rugs arrived on time rugs are very nice & good quality
Helpful Report
Posted 11 years ago
Great service. Phoned to ensure that delivery would be super quick - and it was. Could not have been more helpful. Products were exactly as expected.
Helpful Report
Posted 11 years ago
The item I ordered from rugstorene arrived within 1 week. No hassle and easy to order with regular updates on the progress of my order, thankyou rugstorene
Helpful Report
Posted 11 years ago
Quick and easy to order arrived when stated and good quality
Helpful Report
Posted 11 years ago
Wayne was excellent, so helpful and very professional. Thrilled with the quality and price of the rug, I will be ordering another one in the next few days. Thank you very much.
Helpful Report
Posted 11 years ago
We found the member of Staff Wayne very helpful, we had a slight problem ordering, our fault not theirs they contacted us and sorted it
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Posted 11 years ago
Ordered rugs and had delivered within 2 days. Excellent service and delivery.
Helpful Report
Posted 11 years ago
Excellent service from the Rug store. I was kept informed on the progress of my order by email and it was delivered within 4 working days of placing the order . The rug looks fantastic (just as it did online, which isn't always the case with some suppliers) and is of a great quality at a great price. I would recommend the rugs Store and definitely use them again. Mrs Watson Legge, Scotland
Helpful Report
Posted 11 years ago
Easy to use site with excellent choice of products. Rug was delivered within 24 hours of my order and good communication. Excellent quality product.
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Posted 11 years ago
Found your web site very clear and easy to navigate, progress messages on order kept me up to date.
Helpful Report
Posted 11 years ago
Great rug !!! Spot on with delivery , what more can u ask thanks rugstore .
Helpful Report
Posted 11 years ago
I waited longer than I expected for delivery, however the rug is lovely and just as I expected, perfect for its use.
Helpful Report
Posted 11 years ago
The whole experience was superb. From ordering to delivering. Customer service was excellent. Keep up the good job guys Daniella
Helpful Report
Posted 11 years ago
Excellent product. There was clear information on the website and delivery didn't take long with good updates.
Helpful Report
Posted 11 years ago
Rug just as described. Arrived as promised for time and well packaged.
Helpful Report
Posted 11 years ago
Beautiful rug. Well packaged. Does not shed, very easy to hoover. Definitely needs under lay to stop it sliding but that was explained on sale. Very pleased with my purchase.
Helpful Report
Posted 11 years ago
The rug is taking a very long time... Thought it would be in stock already ... Costumer service not bad...
Helpful Report
Posted 11 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews