SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,756 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Questions

Metrics

4.3

Based on 2,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Location:

Axys House Heol Crochendy,
Nantgarw,
Cardiff
Wales
CF15 7TW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Process is very good.”

Helpful Report

Posted 6 years ago

Congratulations on your accreditation and thank you for your feedback - we're pleased that you found the process straight-forward.

Posted 6 years ago

“Easy enough some of the system could be simplified as in if your a newley formed company its hard to get the relevant documents required”

Helpful Report

Posted 6 years ago

Thank you for your feedback and congratulations on your accreditation! If you need any guidance on what documents are required our team of auditors will be happy to provide you with any support needed. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 6 years ago

“great help and explanations throughout the process from start to finish”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 6 years ago

“Easy to work with and communication is very good”

Helpful Report

Posted 6 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 6 years ago

“Very helpful - thank you”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 6 years ago

“Very vague with information and benefits of joining”

Helpful Report

Posted 6 years ago

Thank you for your review and congratulations on your accreditation! Please accept our apologies if you are unclear of the range of SafeContractor benefits aware to you, and please feel free to explore the information below or contact us directly with any questions. Benefits of joining: https://www.safecontractor.com/join-safecontractor-today Member benefits available to you: https://www.safecontractor.com/benefits Customer case studies and guides to growing your business: https://www.safecontractor.com/blog

Posted 6 years ago

“Quick & easy renewal process.”

Helpful Report

Posted 6 years ago

Thank you for your feedback - we're pleased that you found the renewal process straight-forward. Congratulations on your accreditation!

Posted 6 years ago

“Very helpful”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 6 years ago

“Helpful support available as required.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 6 years ago

“i found my contact Katie very helpful,”

Helpful Report

Posted 6 years ago

Thank you for leaving us a review! We are pleased that Katie was able to support you through to successfully achieving accreditation.

Posted 6 years ago

“Well informed and guide me through the process”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 6 years ago

“Very good, SC very helpful.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 6 years ago

“Straight forward process to renew.”

Helpful Report

Posted 6 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 6 years ago

“great service , and staff very helpful”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 6 years ago

“Overall good. However, our policy expiry date is 16th January and we have an issue every year whereby even though all documentation is uploaded as soon as it can be uploaded, because of the Christmas break and your two week closure, the policy expires before the new accreditation is received. This does cause us problems accessing sites for some clients. We have raised this issue a number of times and asked for either an extended period before the expiry date to allow us to submit the documentation or an amendment to the expiry date.”

Helpful Report

Posted 6 years ago

Thank you for leaving us your feedback, and congratulations on your SafeContractor accreditation. Please accept our apologies for any inconvenience caused by your insurance expiring, however we are unable to award accreditation without valid insurance cover. We recommend reviewing your insurance cover 30 days before its expiry. Our Member Benefits partners at Bionic who are committed to securing SafeContractor members the best rates available (Find out more: https://www.safecontractor.com/benefits/bionic). Once your new cover is confirmed, you can send us the documents for your new policy period to update our records with prior to them expiring. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 6 years ago

“Very helpful staff”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 6 years ago

“Good communication”

Helpful Report

Posted 6 years ago

Thank you for leaving us a review and congratulations on your accreditation!

Posted 6 years ago

“All very easy and helpful.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 6 years ago

“Customer support very efficient.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 6 years ago

“Easy to work through and good customer support.”

Helpful Report

Posted 6 years ago

Congratulations on your accreditation! Thank you for your feedback - we're pleased that you found the process straight-forward and that our audit team were on hand to provide you with support as needed.

Posted 6 years ago

SafeContractor is rated 4.3 based on 2,756 reviews