Schoffel Reviews

Name: Schoffel
Rating: 4.67

4.7 Rating 4,758 Reviews

92 %

of reviewers recommend Schoffel

4.7

Based on 4,758 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01572 722480

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Schoffel 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my tweed ptarmigan jacket ! Perfect in Scotland this October - out in all weathers and happy and dry!”

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Posted 5 years ago

“I am delighted with the fleece and impressed by the returns service when initially ordered the wrong size. O”

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Posted 5 years ago

“Nice items but the price was shown incorrectly and customer service never came back to me.”

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Posted 5 years ago

“Husband bought me a lovely jacket as a surprise, but my usual size twelve was far too tight across the bust, so had to send it back at OUR cost for a 14, which is of course a little too big, shame as its a lovely fitted shape and far more slimming than any other tweeds I’ve seen. I mentioned this at a shoot recently and all the ladies complained about the less than generous sizing. The other complaint is that it arrived so creased it looked like wet dogs had slept on it and I had to painstakingly steam it all . This was annoying for my Hubbie, trying to make a grand gesture, as the jacket is not inexpensive and had to send one back at further cost then spend 40 minutes making the new one look presentable. Nice coat shame about customer service!”

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Posted 5 years ago

“Schöffel have been brilliant, however I am surprised that you do not do free returns? Your products are good quality but expensive and it has just cost me £11 to return a coat.”

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Posted 5 years ago

“A very happy grandson who wanted a waistcoat like his grandad he’s a young shooter in the making. Great service item arrived within the said time quick reliable service”

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Posted 5 years ago

“Very happy with your clothing range - they fit beautifully. A must for any Country Gentleman!”

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Posted 5 years ago

“Wear a Schoffel gilet everyday. My husband and I live in them! Superb quality that is an essential item in our household.”

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Posted 5 years ago

“A bit disappointed to find that such a prestigious name like shoffel hade there garment's made in China !”

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Posted 5 years ago

“I have dealt with Schoffel over many years. During that time I have found their Treatment, and Service to be excellent. Likewise, their Products have always been excellent and long lasting. I will continue to use this Company for Gents Clothing.”

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Posted 5 years ago

“Excellent products, excellent service”

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Posted 5 years ago

“Customer service excellent. Woman who took call was very clued up re sizing. Prompt delivery. A great product. Expensive. But very good. Will probably buy another for Christmas for him If I can afford it!! He was delighted with the gift.”

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Posted 5 years ago

“Ordered online the wrong size of fleece. No fuss, no messing around just changed it for the correct size. Fantastic service many thanks.”

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Posted 5 years ago

“Excellent products really good quality and worth that bit extra”

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Posted 5 years ago

“the gilet is just what my husband wanted - it fits perfectly, is very good looking and warm - great for winters in the NE of America.”

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Posted 5 years ago

“Great product”

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Posted 5 years ago

“A very efficient service.”

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Posted 5 years ago

“Very good fleece but a bit overpriced.”

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Posted 5 years ago

“Actions speak louder than words. I’m togged up in my thistle shirt and sleeveless fleece today for our local agricultural show. I bought these at Burghley Horse Trials this year and wear on as many occasions as I can. Perfect smart casual combination. The staff were a lot of fun. Have since bought another of your shirts online. The fabric is gorgeous and the shirts hold their shape very well. I’m a delighted customer.”

Helpful Report

Posted 5 years ago

“The gilet I purchased was superb quality & extremely well made. But sadly I had to return the item as it was very skimpy in sizing & bearing in mind these items are worn in chillier weather, i felt it was very short in length. For these reasons I have only awarded 3 stars. Please Schoffel, be a bit more generous in your sizes.”

Helpful Report

Posted 5 years ago

Schoffel is rated 4.7 based on 4,758 reviews