shonajoy.com Reviews

“ When it didn't fit, I had to pay $70 to ship it back and they only refunded me $650. ”

“ Horrible. Dress was much lower quality and when I tried to return from the United States it cost me almost $100. Shona joy refused to return the full amount after almost two weeks of waiting. They would only refund me $640 when I paid $795 PLUS $100 to ship it back. What a gross way to run a business. ”

“ Then when I was finally refunded, $119 was missing from my refund. ”

“ The worst company I have ever came into contact with. I read there return policy before my purchase but hidden in there which I didn't see since its almost hidden is the fact you have to pay for your return to Australia ($236). ALSO they deduct from your refund the original cost of shipping ($160.) More than the cost of the dress. The customer service is horrid! Never purchase from them ”

“ The email they had returned to me stated that the dress had two holes in it and therefore they couldn’t refund me my money back. ”

“ At all occasions I had to pay for my own return shipping and could not get a refund only a credit note. ”

“ When asked for refund, no correspondence at all. ”

“ Here we are, on August 14, 2023, and I have yet to receive any confirmation or communication in regard to my refund. ”

“ They refused to refund me for the dress that was faulty. ”

“ When I asked Shona Joy for a refund/ exchange they refused and said that the dress was damaged by me. ”