“Absolutely disgusting, they have been taking money out of my account every single day, I've sent emails and no one is responding. I don't know how many payments have come out of the last few months as I've just noticed it now. Reporting to the bank as fraud. Absolutely appalling. Avoid at all cost!!!”
“I have had 13 payments taken out since March. Now its started as a daily payment. I am devastated in the amount of money I have lost. What is going on? Has anyone received there money back from the bank as I will be reporting this as fraud. Absolutely disgusting.”
“Disgusting company. Various emails and messages yet no response. Since march they’ve been charging me multiple payments every month, I’ve contacted my bank and raised as fraud and have blocked their transactions going forward. Been using this company since 2018 and they’ve been fine up until now! Appalling, thieves.”
“I have tried to contact this company various times via live chat and emails! They have been just taking direct debits out my account every single day! I’m absolutely disgusted with their level of customer service!
They never respond! I have been overcharged so much in the last month or so. Everything was fine until recently! I really don’t know what’s happened!”
“For anyone having issues,
I’ve cancelled and blocked my debit card so they can no longer take payments. Be sure to log it as fraud with the bank first though so there is a chance of you getting your money back.”
“SCAM!
Took out numerous payments since feb. In the last month they took out 7 payments!
Phone lines are dead and no way of contacting.
Reported to fraud dept of bank”
“Just randomly help themselves to money from my account!! And can’t get through to them. Service has been great for a period of time. But now.
Avoid!!”
“Keeps taking money out of my account. Contact number doesn't even work, can't speak to anybody. Nobody replies to my emails either. This company use to be good, I wonder what happened. I have to report the frequent debiting to my bank and report it as fraudulent.”
“Was being charged once a month as normal, with service working fine. Then in February they started taking multiple payments throughout the month and service stopped working. Have reported to the fraud team at my bank.”
