Login
Start Free Trial Are you a business? Click Here

Simply Be Reviews

2.5 Rating 177 Reviews
C-
Happiness Grade
Read Simply Be Reviews
Visit Website

Phone:

0871 231 5000

Location:

Griffin House, 40 Lever Street

C-

Customer Service - Average

57.14%
Industry Average
Worse customer services ever.
posted 4 months ago - Nicola
Despite the fact it was EVRI who delivered the parcel to the wrong place, by comparison their customer service was much better and they did all they could to help with this case.
posted 6 months ago - Heather Grant
Paid for next day delivery.. evri messaged been days gone did g receive anything.. hope this is genuine company. Horrible service no were to contact . Be beware before buying.
posted 7 months ago - Anonymous
Dreadful customer service both on the phone and live chat
posted 7 months ago - Anonymous
Their customer service is beyond abysmal and I will obviously never use them again nor will anyone I know.
posted 1 year ago - Anonymous
I called customer service to ask how I do an exchange ( you cant, you have to buy a new pair, return the old ones the call them to ask for a refund for the difference as I have a new customer discount code).
posted 1 year ago - Anonymous
I regret ordering from Simply Be, absolutely disgraceful service.
posted 1 year ago - Anonymous
Paid for next day delivery only for the order to be sent to an incorrect address. When requested a new order be sent to correct their mistake, they wanted me to pay for the order a second time. Terrible customer service, no resolution to their mistake.
posted 1 year ago - Anonymous
Received unsealed goods that were damaged and not fit for purpose, returned them only to have them sent back to me saying they were not damaged and bits were missing! Awful customer service. Do not use.
posted 2 years ago - TRACY ANN TYRRELL
I'm a little regretful I placed my first order with this company 5 days ago and yes you guessed it, no sign of goods or communication. Customer service is awful. First and last Simply Be. Let's hope it fits if it ever arrives, cannot wait for the return and refund process!
posted 2 years ago - Joey