Simply Burlington Insights

Simply Burlington have a Customer Happiness Grade of F. Customers are unhappy with their refunds.

 

F
Happiness Grade
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F

Refunds - Difficult

33.33%
Industry Average
" At this point I was advised that to get replacement goods for the next day ( as fitters were already on site) I needed to pay for a replacement and they would arrange a refund for the original. "
- Anonymous

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Alice, Customer Support