“
            
            Smeg is awesome - customer service amazing! So happy they replaced my  coffeemaker extremely fast. Great product, great service. I’m a happy customer and will be making another purchases very soon. Thanks Smeg for being SO AWESOME :)            
                ”
            
        
        
        
                
                            posted 4 years ago
                         - Joanne
        
     
    
        
            
                “
            
            Brilliant customer service! I reported a fault with my 2 year old kettle and within 5 minutes I had an email confirming a replacement was on its way, no quibble or questions. Thank you.            
                ”
            
        
        
        
                
                            posted 4 years ago
                         - Anonymous
        
     
    
        
            
                “
            
            I have a Smeg coffee maker, the product is fine but customer service is terrible. zero concern or interest in customer needs and problems. Maintenance support is terrible.
            
                ”
            
        
        
        
                
                            posted 5 years ago
                         - isabel
        
     
    
        
            
                “
            
            Reported a fault on a 3 year old product that was out of warranty. Received a response within the hour confirming that a replacement was en route! Incredible customer service.             
                ”
            
        
        
        
                
                            posted 5 years ago
                         - Anonymous