Shop Joe Reviews

“ Customer service rep literally changed story within minutes of saying would provide an actual refund to instead saying it would have to be a webstore credit. ”

“ NOTHING THIS PLACE HAS SENT ME WORKS. THEY ARE GOOD WITH WORDS AND EMAILS, THAT'S ABOUT IT. THEY REFUSE TO REFUND MY MONEY, EVEN THOUGH EVERY REPLACEMENT THEY HAVE SENT ME DOESN'T WORK. DO NOT ORDER FROM SUNJOE. MY NEXT STEP IS THE BETTER BUSINESS BUREAU. NO ONE SHOULD BE SELLING THIS STUFF. WE, THE CONSUMERS DESERVE MUCH BETTER THAN THIS!! ”

“ I don't really get any positive responses. I have been waiting for months for this lawn mower replacement at which time I have been under warranty. No word as to what is going on. If I can't get another one then I want a refund. ”

“ I am owed a replacement mower or a refund for my mower. ”

“ I would prefer a full refund to try a different brand of water hose. ”

“ At that point I decided to ask for a refund. ”

“ after telling me they would refund my over $700 purchase price minus $8 for handling and they would deduct the UPS cost to return from my refund they (i have the email from snow joe) now say they will not refund my money and want to send me yet another snowblower,,,enough is enough. ”

“ Since they were never sending me the power washer that I bought, I requested a refund. ”

“ -5 STARs. DO NOT BUY from them. My products were returned and they received in January. Now it is August and still no refund. Called 4-5 times and sent so any emails. Every time they promise to send refund in same week. Horrible company and products. ”

“ I was told I would have a refund within 48 hours. ”