Shop Joe Reviews

“ Excellent customer service! The agent listened to my concerns and explained the warranty process. ”

“ The telephone customer service was great. The online chat is terrible. I was on hold several times for almost 1 hour. Finally called and issue resolved ”

“ I did reply already but yes thank you. I have returned the batteries using the ups label you sent me. Christine Reamillo did a great service for your company. I ordered two batteries prior and they are on track to deliver today. The two new from the warranty hopefully show up shortly after. Thanks for the great service. ”

“ Good service ”

“ We are happy with the product and the service. ”

“ Customer service was excellent. Responded quickly to my inquiry and got me the information I needed immediately. I was very pleased with the response. ”

“ I contacted customer service about a new snowblower that had stopped working after the second use. ”

“ Very friendly representative. Great customer service. Appreciate you standing behind your product, that is rare anymore. ”

“ Customer service can be great , there are some service people that need more english ., other then that there helpful. And do give good service. We have had machines that are not working good. And sun joe has replaced them .we hope this next machine will do better. Thank you. ”

“ I recently had the pleasure of experiencing outstanding customer service from Christine Buhat at SUNJOE when seeking a replacement for my power washer. ”